Failure configuring Windows update KB2685811

Anonymous
2012-11-16T15:17:43+00:00

On Windows 7 pro x64 with SP1, I've been getting this message when rebooting after installing KB2685811 ("Update for Kernel-Mode Driver Framework version 1.11 for Windows 7 for x64-based Systems"): "Failure configuring Windows update". All updates from last Tuesday (13/Nov/2012) were installed correctly, only this one fails.

I tried...

Rebooting, F8 and then using repair. It detected no errors.

Installing the patch with the antivirus (Avira free) disabled, which changed nothing.

Downloading the update manually and installing it. Made no difference.

Installing KB947821, found here: https://www.microsoft.com/en-us/download/details.aspx?id=20858

I then found a file I had downloaded yesterday (can't remember where from) called windowsupdate.diagcab

I ran it and it detected 2 errors:

[a] Potential Windows update database error detected (0x80070002)

[b] Problem with Background Intelligent Transfer Service (BITS)

I eventually solved [a] and [b] with MicrosoftFixit50202.msi, but not the original problem. I still get the "Failure configuring Windows update" message after rebooting, once the installation reaches 61%.

There were a couple of other things I did, but I can't remember exactly what they were...

Any help is appreciated.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2012-11-16T23:55:33+00:00

I had the same problem and found a solution.

For this update, TEMP file location should be set to default  C:.

I  changed Temp file location from RAM disk to C:\ for this update and it worked.  Thereafter I changed the Temp file location back to RAM disk.

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  1. Anonymous
    2013-03-11T01:30:42+00:00

    Tried all 3 steps. am faced with same windows update again. Last reboot it wasn't there. will come back after next reboot

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  2. Anonymous
    2013-02-28T16:12:02+00:00

    After months of failures, this approach has worked on my system (HP Pavilion dv6 laptop running Windows 7 Professional x64).  I have been trying to install KB2685811 since 11/27/2012 without success.  I count 14 attempts to install this update since November, each time failing with error code 8004402F.

    Today, I followed sjmaerz's advice.  I downloaded TFC.exe, saving it to the desktop, and ran it.  After TFC.exe rebooted my system, I ran it again.  I then disabled Norton Internet Security's anti-virus protection and firewall, then ran Windows Update from the Start menu.

    If you are still having this problem, try these steps, and good luck.

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  3. Anonymous
    2013-02-22T03:49:26+00:00

    How do you change it back to the RAM disk?

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  4. Anonymous
    2013-02-08T23:33:04+00:00

    I contacted Pallas and suggested to download and install the update manually. http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB2685811

    This generates a different cbs.log file that points the problem to 'EventTrace' was not found. "cd \windows\system32\wbem & mofcomp.exe wmi.mof" and now the problem is gone.

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