Failure configuring Windows update KB2685811

Anonymous
2012-11-16T15:17:43+00:00

On Windows 7 pro x64 with SP1, I've been getting this message when rebooting after installing KB2685811 ("Update for Kernel-Mode Driver Framework version 1.11 for Windows 7 for x64-based Systems"): "Failure configuring Windows update". All updates from last Tuesday (13/Nov/2012) were installed correctly, only this one fails.

I tried...

Rebooting, F8 and then using repair. It detected no errors.

Installing the patch with the antivirus (Avira free) disabled, which changed nothing.

Downloading the update manually and installing it. Made no difference.

Installing KB947821, found here: https://www.microsoft.com/en-us/download/details.aspx?id=20858

I then found a file I had downloaded yesterday (can't remember where from) called windowsupdate.diagcab

I ran it and it detected 2 errors:

[a] Potential Windows update database error detected (0x80070002)

[b] Problem with Background Intelligent Transfer Service (BITS)

I eventually solved [a] and [b] with MicrosoftFixit50202.msi, but not the original problem. I still get the "Failure configuring Windows update" message after rebooting, once the installation reaches 61%.

There were a couple of other things I did, but I can't remember exactly what they were...

Any help is appreciated.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2012-11-16T23:55:33+00:00

I had the same problem and found a solution.

For this update, TEMP file location should be set to default  C:.

I  changed Temp file location from RAM disk to C:\ for this update and it worked.  Thereafter I changed the Temp file location back to RAM disk.

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  1. Anonymous
    2012-11-18T10:18:11+00:00

    None of the above solutions worked for me. I tryied pointing the system and user variables to c:\temp; I run the diagnostics programme, I reset the repository... no luck so far. Still having trouble updating.

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  2. Anonymous
    2012-11-18T06:44:08+00:00

    Hi I had the same problem, spent hours trying to work it out. Fixed my temp folders which partially fixed the problem. But the update still failed.  Eventually ran the WMI diagnostics utility found here. http://www.microsoft.com/en-us/download/details.aspx?id=7684

    There were a whole bunch of errors reported in the log. So I tried a reset of the WMI repository by doing the following:

    Started command prompt in administrator mode.

    Ran "**winmgmt /resetrepository"**After that the updates worked fine. Not sure how safe this is so be careful.

    Good luck to anyone else who has this problem.

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  3. Anonymous
    2012-11-18T04:14:23+00:00

    Same here, but i got temp located at default path.

    Error 8007007E, and MS doesnt have help for that error...

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  4. Anonymous
    2012-11-17T20:21:37+00:00

    Why should we have to change any settings? Microsoft should provide an update that works.

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