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On Windows 7 pro x64 with SP1, I've been getting this message when rebooting after installing KB2685811 ("Update for Kernel-Mode Driver Framework version 1.11 for Windows 7 for x64-based Systems"): "Failure configuring Windows update". All updates from last Tuesday (13/Nov/2012) were installed correctly, only this one fails.
I tried...
Rebooting, F8 and then using repair. It detected no errors.
Installing the patch with the antivirus (Avira free) disabled, which changed nothing.
Downloading the update manually and installing it. Made no difference.
Installing KB947821, found here: https://www.microsoft.com/en-us/download/details.aspx?id=20858
I then found a file I had downloaded yesterday (can't remember where from) called windowsupdate.diagcab
I ran it and it detected 2 errors:
[a] Potential Windows update database error detected (0x80070002)
[b] Problem with Background Intelligent Transfer Service (BITS)
I eventually solved [a] and [b] with MicrosoftFixit50202.msi, but not the original problem. I still get the "Failure configuring Windows update" message after rebooting, once the installation reaches 61%.
There were a couple of other things I did, but I can't remember exactly what they were...
Any help is appreciated.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I had the same problem and found a solution.
For this update, TEMP file location should be set to default C:.
I changed Temp file location from RAM disk to C:\ for this update and it worked. Thereafter I changed the Temp file location back to RAM disk.
Wei, Hi. I am having this same problem with windows update. I have the Log file zipped and ready to go, but since this is a fairly old post, I am wondering if you are still here for assistance? Also, having tried pretty much all of the listed fixes first, I am truly at a loss. One other problem I am having is that my computer (laptop) Originally came from HP with Windows Vista, then I upgrade to Win 7 home Premium. When I went to download WMIdiag my computer pops up with "this program is incompatible" So, I tried to download "Fix it" and it says that there was an error trying to run it. When I click on the link to the troubleshooter it says that it could not run "check with software designer" So, If you are still here....(PLEASE still be here) Can I send you my CBSlog so that I can finally fix this issue. Thanks, Kris
Rob,
Ignore that last post regarding the Firewall issue; I've sorted it.
Sorry to be a nuisance!
Cheers,
Errol.
