Failure configuring Windows update KB2685811

Anonymous
2012-11-16T15:17:43+00:00

On Windows 7 pro x64 with SP1, I've been getting this message when rebooting after installing KB2685811 ("Update for Kernel-Mode Driver Framework version 1.11 for Windows 7 for x64-based Systems"): "Failure configuring Windows update". All updates from last Tuesday (13/Nov/2012) were installed correctly, only this one fails.

I tried...

Rebooting, F8 and then using repair. It detected no errors.

Installing the patch with the antivirus (Avira free) disabled, which changed nothing.

Downloading the update manually and installing it. Made no difference.

Installing KB947821, found here: https://www.microsoft.com/en-us/download/details.aspx?id=20858

I then found a file I had downloaded yesterday (can't remember where from) called windowsupdate.diagcab

I ran it and it detected 2 errors:

[a] Potential Windows update database error detected (0x80070002)

[b] Problem with Background Intelligent Transfer Service (BITS)

I eventually solved [a] and [b] with MicrosoftFixit50202.msi, but not the original problem. I still get the "Failure configuring Windows update" message after rebooting, once the installation reaches 61%.

There were a couple of other things I did, but I can't remember exactly what they were...

Any help is appreciated.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2012-11-16T23:55:33+00:00

I had the same problem and found a solution.

For this update, TEMP file location should be set to default  C:.

I  changed Temp file location from RAM disk to C:\ for this update and it worked.  Thereafter I changed the Temp file location back to RAM disk.

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  1. Anonymous
    2013-09-26T21:46:26+00:00

    Hi, I tried changing the TEMP locations as suggested but the update still fails for me!!! Any other suggestions from anyone else please!!!!! HELP!!!!

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  2. Anonymous
    2013-04-07T10:29:44+00:00

    I had the same problem and found a solution.

    For this update, TEMP file location should be set to default  C:.

    I  changed Temp file location from RAM disk to C:\ for this update and it worked.  Thereafter I changed the Temp file location back to RAM disk.

    how did u do that? thanx in advance,

    John

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  3. Anonymous
    2013-03-20T15:23:04+00:00

    I received some cbs.log file which points out the issue is due to corrupted WMI repository.

    Searching around and I found the following blog which describes how to reset repository to the initial state when the OS was first installed. Please give it a try.

    http://blogs.technet.com/b/askperf/archive/2009/04/13/wmi-rebuilding-the-wmi-repository.aspx

    http://blogs.technet.com/b/askperf/archive/2012/02/03/wmidiag-2-1-is-here.aspx

    P.S. here is the logs:

    2012-11-26 23:21:44, Info                  CSI    00000014 Begin executing advanced installer phase 32 (0x00000020) index 8 (sequence 41)

        Old component: [ml:318{159},l:316{158}]"Microsoft-Windows-WDF-Kernel Library, Culture=neutral, Version=6.1.7600.16385, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=x86, versionScope=NonSxS"

        New component: [ml:318{159},l:316{158}]"Microsoft-Windows-WDF-Kernel Library, Culture=neutral, Version=6.1.7601.17803, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=x86, versionScope=NonSxS"

        Install mode: install

        Installer ID: {9f4ec79f-3a97-4772-b635-2899468900a2}

        Installer name: [3]"Mof"

    2012-11-26 23:21:44, Info                  CSI    00000001@2012/11/26:22:21:44.982 [70]"Install (Online) : Detected corrupt repository. Trying to Recover data"

    2012-11-26 23:21:45, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 61.

    2012-11-26 23:23:07, Error                 CSI    00000002 (F) Logged @2012/11/26:22:21:44.842 : [ml:100{50},l:98{49}]"MOF (install online) $(runtime.wbem)\Wdf01000.mof"

    2012-11-26 23:23:07, Error                 CSI    00000003 (F) Logged @2012/11/26:22:23:07.010 : [ml:138{69},l:136{68}]"Install (Online) : WMI repository data recovery Failed = -2147024770"

    2012-11-26 23:23:10, Error                 CSI    00000004@2012/11/26:22:23:10.926 (F) CMIADAPTER: Inner Error Message from AI HRESULT = HRESULT_FROM_WIN32(ERROR_MOD_NOT_FOUND)

    This from the above link worked for me...thank you:

    @echo off

    sc config winmgmt start= disabled

    net stop winmgmt /y

    %systemdrive%

    cd %windir%\system32\wbem

    for /f %%s in ('dir /b *.dll') do regsvr32 /s %%s

    wmiprvse /regserver 

    winmgmt /regserver 

    sc config winmgmt start= auto

    net start winmgmt

    for /f %%s in ('dir /s /b *.mof *.mfl') do mofcomp %%s

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  4. Anonymous
    2013-03-11T01:35:31+00:00

    Still same windows update being Kernel mode driver framework KB2685811. Friend of mine at work told me he just rebuilt his machine in the end.... that's my next move

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