This version of System Recovery Options is not compatible with the version of Windows

Anonymous
2012-04-10T22:27:19+00:00

I tried to repair my Windows 7 Pro X64 system using the System Repair disc I had created after installation and received the message:-

"This version of System Recovery Options is not compatible with the version of windows you are trying to repair. Try using a recovery disc that is compatible with this version of windows."

I then tried to repair using the original installation disc and received the same message.

Eventually I recovered the system from a month old Norton Ghost backup and then re-applied the changes and updates.

After the recovery I created a new system repair disc and booted from that disc only to receive the same message once again.

There is obviously something wrong in the system repair setup.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2012-04-15T23:53:10+00:00

Have done some more testing on this issue and have found that if there is more than one HDD on the system then to prevent the occurence of:-

"This version of System Recovery Options is not compatible with the version of windows you are trying to repair. Try using a recovery disc that is compatible with this version of windows."

 the windows system disc has to be on a lower channel than any other disc and must be the first disc in the boot priority list

or

all discs but the system disc should be disabled in the BIOS

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Anonymous
2012-04-12T04:02:25+00:00

I have found that if I disable my second HDD in BIOS and leave only the windows system disc then the compatibility problem does not occur.

The 0xc000000e problem with "Repair Your System" from Advanced Boot was solved with the help of Mark Wharton on the Acronis Forum.

Windows 7, "Repair your computer" F8 boot option not working (SOLVED) | Knowledge Base

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Anonymous
2014-12-22T09:49:20+00:00

Exactly, this is what needs to be done:

Reformatting the drive using a different partition style


To wipe and convert the drive by using Windows Setup


  1. Turn off the PC, and put in the Windows installation DVD or USB key.
  2. Boot the PC to the DVD or USB key in UEFI mode. For more info, see Boot to UEFI Mode or Legacy BIOS mode.
  3. When choosing an installation type, select Custom.
  4. On the Where do you want to install Windows? screen, select each of the partitions on the drive, and select Delete. The drive will show a single area of unallocated space.
  5. Select the unallocated space and click Next. Windows detects that the PC was booted into UEFI mode, and reformats the drive using the GPT drive format, and begins the installation.

Don't install after deleting the partition, click the X and then choose repair.

Now you can proceed with image backup...

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  1. Anonymous
    2012-04-11T11:07:50+00:00

    The issue was posted here http://social.technet.microsoft.com/Forums/en/windowsbackup/thread/5ea5135f-d6b8-4caa-a0bd-ce4e1a6ed463

    And this with regard the 0xc000000e error

    http://support.microsoft.com/kb/927392

    Are you using any type of raid setup?

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  2. Anonymous
    2012-04-11T03:31:53+00:00

    Yes.

    All available updates from Windows Update were installed before creating the new recovery disk.

    I have also discovered that "Repair Your Computer" from the Advanced Boot Options fails with

    Status : 0xc000000e

    Info: The boot selection failed because  a required device is inaccessible

    It would seem that something in the system is corrupted.

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