This version of System Recovery Options is not compatible with the version of Windows

Anonymous

I tried to repair my Windows 7 Pro X64 system using the System Repair disc I had created after installation and received the message:-

"This version of System Recovery Options is not compatible with the version of windows you are trying to repair. Try using a recovery disc that is compatible with this version of windows."

I then tried to repair using the original installation disc and received the same message.

Eventually I recovered the system from a month old Norton Ghost backup and then re-applied the changes and updates.

After the recovery I created a new system repair disc and booted from that disc only to receive the same message once again.

There is obviously something wrong in the system repair setup.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Have done some more testing on this issue and have found that if there is more than one HDD on the system then to prevent the occurence of:-

"This version of System Recovery Options is not compatible with the version of windows you are trying to repair. Try using a recovery disc that is compatible with this version of windows."

the windows system disc has to be on a lower channel than any other disc and must be the first disc in the boot priority list

all discs but the system disc should be disabled in the BIOS

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Anonymous

I have found that if I disable my second HDD in BIOS and leave only the windows system disc then the compatibility problem does not occur.

The 0xc000000e problem with "Repair Your System" from Advanced Boot was solved with the help of Mark Wharton on the Acronis Forum.

Windows 7, "Repair your computer" F8 boot option not working (SOLVED) | Knowledge Base

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Anonymous

Exactly, this is what needs to be done:

Reformatting the drive using a different partition style

To wipe and convert the drive by using Windows Setup

Turn off the PC, and put in the Windows installation DVD or USB key.
Boot the PC to the DVD or USB key in UEFI mode. For more info, see Boot to UEFI Mode or Legacy BIOS mode.
When choosing an installation type, select Custom.
On the Where do you want to install Windows? screen, select each of the partitions on the drive, and select Delete. The drive will show a single area of unallocated space.
Select the unallocated space and click Next. Windows detects that the PC was booted into UEFI mode, and reformats the drive using the GPT drive format, and begins the installation.

Don't install after deleting the partition, click the X and then choose repair.

Now you can proceed with image backup...

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39 additional answers

Anonymous

2014-03-03T23:44:10+00:00

I had a similar problem trying to get Windows Home Premium working which I bought the Ultimate UPGRADE for; on an i7 3D laptop; after my OEM Windows 7 HDD failed, and I replaced it with an SSD, and I tried to re-install windows, but my code/Windows key would not work because the ISO was English and the laptop bought in Japan (Japanese Windows Key/code); so when I tried to get it registered it gave me the equivalent of a middle finger every time.

Microsoft Japan told me they do not supply any download of a Windows 7 ISO (in Japanese) for any customers with an OEM licence.

Problem is;

Neither do the laptop manufacturer (Toshiba), because the laptop is over a year old, they say it is out of warranty for Toshiba to deal with. Microsoft tell me they do not have to provide any software for my licence either.

Toshiba eventually suggested I buy a new hard drive from them at $350 including their install process (for a non-SSD keeps-failing hard-drive). But I already bought the SSD.

Microsoft suggested I buy an entirely different non-OEM version of Windows and forget about my existing windows 7 licence, and forget about my existing Windows 7 Ultimate Upgrade I purchased and said pay even more (around an extra $150+), for another disc set from them.

So;

as Microsoft and Toshiba BOTH REFUSED to provide me with what my EXISTING Microsoft licenceS permits me to have, I now installed and run LinuxMint 16 Cinnamon x64 on it; and it works far better than the Windows 8 and/or Windows 8.1 I also tried on it (but windows 8 & 8.1 caused constant BSoD when I pressed the laptop number keypad).

I also can use multiple languages (such as Japanese) on LinuxMint 16. Only problem is it comes with tons of free software (including free Office Suite, free Graphics and Free image , video and Free modelling packages etc).

There are an additional 65,000 free software options to choose from. All Free.

Now; if the hard drive fails (a Samsung Pro SSD will unlikely fail), and if the back up DVD-disc fails, I can just get another free download (or pay $10 for a disc to be posted).

Microsoft, consider yourself successful in driving another regular customer of 20 years away from your shop.
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Anonymous

2012-04-11T16:11:03+00:00
The issue was posted here http://social.technet.microsoft.com/Forums/en/windowsbackup/thread/5ea5135f-d6b8-4caa-a0bd-ce4e1a6ed463

And this with regard the 0xc000000e error

http://support.microsoft.com/kb/927392

Are you using any type of raid setup?
1. I have read the item on social.technet and found nothing that helped.
2. I cannot get into the recovery environment and thus cannot use bootrec.exe
3. I am not using any type of RAID setup.
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