Windows 7 update not working

Anonymous
2012-06-05T15:14:05+00:00

I have tried all the solutions on the forum but i still have the problem of windows 7 update not working.My computer has been shutdown for 6 weeks as i have been  away. On startup yesterday th probleme  started.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2012-06-06T10:29:23+00:00

Go into Control Panel >> click on Windows Update item

Click on Change settings (at top left)

under Important updates, click on the down-arrow pull-down

Click on Never check for updates

press OK

Close the Control Panel window

Then Logoff and restart Windows fresh.

When ready, go back into Control Panel >> click on Windows Update item

Click on Change settings (at top left)

under Important updates, click on the down-arrow pull-down

Now make the selection that you need for automatic updates

press OK when done

Close the Control Panel window

Next, do a fresh visit to Windows Update. Kindly advise on results.


If this solves the original issue, kindly click on the MARK It (green) icon.

If this has helped, click on the green Yes  (Helpful) icon as appropos

~ Maurice

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  1. Anonymous
    2012-06-05T16:30:34+00:00

    Details are a must.   What does "not working" mean, or rather, is that enough background for someone to figure out the How & the what is being tried  ??

    What information to post in the Windows Update forum

         http://answers.microsoft.com/thread/1467f44b-ee27-4f7d-98d7-f1c4b35b3395

    very much need detail information !!

    the specific KB-update/fix id  that is failing

    the specific failre code

    if this was automatic updates, or , if you did a manual visit to Windows Update?

    do a Windows Update run. But don't get anything.

    On the left side, click on View Update History (upper left-pane)

    Any recent ones you see marked Failed

    then double click to get a popup window. Get the error details code

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  3. Anonymous
    2012-06-06T07:08:35+00:00

    All updates have been automatic,last update was on the 17/04/2012.All i am getting now is the message"Windows update cannot currently check for updates as the service is not working.You may have to restart your computer."

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  4. Anonymous
    2012-06-06T12:01:25+00:00

    Problem has now been resolved.Thanks for the help.

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