Windows 7 update not working

Go into Control Panel >> click on Windows Update item

Click on Change settings (at top left)

under Important updates, click on the down-arrow pull-down

Click on Never check for updates

press OK

Close the Control Panel window

Then Logoff and restart Windows fresh.

When ready, go back into Control Panel >> click on Windows Update item

Click on Change settings (at top left)

under Important updates, click on the down-arrow pull-down

Now make the selection that you need for automatic updates

press OK when done

Close the Control Panel window

 

Next, do a fresh visit to Windows Update. Kindly advise on results.

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If this solves the original issue, kindly click on the MARK It (green) icon.

If this has helped, click on the green Yes  (Helpful) icon as appropos

~ Maurice

I have the same problem... "... the service is not running"  I have tried your steps listed above and it did not work.  What else might I try.  Thanks

Go into Control Panel >> click on Windows Update item

Click on Change settings (at top left)

under Important updates, click on the down-arrow pull-down

Click on Never check for updates

press OK

Close the Control Panel window

Then Logoff and restart Windows fresh.

When ready, go back into Control Panel >> click on Windows Update item

Click on Change settings (at top left)

under Important updates, click on the down-arrow pull-down

Now make the selection that you need for automatic updates

press OK when done

Close the Control Panel window

 

Next, do a fresh visit to Windows Update. Kindly advise on results.

---

If this solves the original issue, kindly click on the MARK It (green) icon.

If this has helped, click on the green Yes  (Helpful) icon as appropos

~ Maurice

Hi,

I tried these steps but I am continuning to get the error message "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer."

I changed my Windows Update settings to "Never check for updates" and logged off. I then Restarted Windows. When I logged in, I changed my settings for Windows Update again, and then went back to Windows Update to see if I could get updates. I am still getting the error message "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer."

What else could it be?

Thanks in advance for your help.

Maurice, this solution did not work for me. I actually do not receive any error messages, only "installs failed". I have a Sony Vaio with Windows 7 Home version.  Any other possible solutions. I've run the diagnostic "fix it" wizard several times as well. Will get "problem fixed", then upon restart, get the "updates failed reverting to last restore point".

Thanks!

I tried this solution and it still doesn't install my updates.