Can't sign in Ovi Mail at https://login.yahoo.com

Anonymous
2012-04-03T18:07:33+00:00

When I try to verify mail forwarding or change my password I am always sent to the https://login.yahoo.com for password veryfication.

 The problem is I can sign in my ovi-mail only at https://mail.ovi.com, but I can't sign in at  https://login.yahoo.com. I don't know why?!

Furhtermore, when I sign in mail.ovi.com, I am always sent to sign in account.nokia.com  addiotionally. Why do I need to sign in nokia account while I want to enter my mail.ovi.com alledgedly for the reason that my passwords at mail.ovi and nokia account are not the same??

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-04-04T08:59:18+00:00

    Hi chechako, 

    Welcome to the discussions board! 

    In order to log in to your Nokia Mail account successfully, please follow the steps as described below: 

    1. First of all, make sure you have access to your general Nokia account: go to www.ovi.com, select the "store" icon and click on "sign in". 

    If your password is not valid, select the "Forgotten your password" link and set up a new password. 

    Then repeat step one. 

    1. Once you are signed in to Nokia Store successfully you will be able to sign in to Nokia Mail. From the Nokia Store page you can access it by clicking on Account > Nokia Services > Mail. 
    2. In fact you can sign into your Nokia Mail account from mail.yahoo.com. To do that, make sure you enter your full e-mail address in the Yahoo! ID field - ******@ovi.com -. 

    If you need further assistance or have any more queries, please post your questions. 

    Regards, 

    astra2025

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  2. Anonymous
    2012-08-05T21:12:44+00:00

    Hi all,

    Exactly same problem for me, can't connect anymore to the Nokia Ovi Mail by Webmail in desktop mode and by IMAP.

    By the way, I can connect to the Webmail in mobile mode (just forced this type of connection pointing to m.yahoo.com, and clicking on the mail word in the top right corner).

    THE BEST PART !!! Now all mails between the 11 November 2011 and the 20 July 2012 are LOST !!!

    Tried to contact Yahoo Support, the answer was I need to contact a Special Team named The Ovi Team.

    Then I have sent a support ticket n° 1-1308014855 the 25 July 2012, to the Special Team,I have no answer since this opened ticket ...

    This mail account is the one I use to receive many mails acknowlegment for my purchases, it' totaly amazing Nokia leave there customers in a so badly position.

    I attach the complete support request sent to the Nokia Ovi Support via the form of the support web site ...

    Also searching for same troubles behavior on google, always ending to same many answers without fixing the problem at all ...

    Damn, Nokia, please, try to support properly your customers ...

    Cordialy.

    Ticket Nokia Support n° 1-13080148553 sent on 25 July 2012 at 20h12.pdf

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  3. Anonymous
    2012-05-10T13:56:03+00:00

    Hi everyone,

    I haven't been able to access my ovi mail since the migration to Yahoo at all! All other services work fine. I have sifted through all discussions/blogs/forums and yahoo and Nokia help both- the problem still remains:

    login at Yahoo allows all Yahoo! services

    As soon as I try to access e-mail: please verify password again page loads

    I enter the password and the page reloads to 'verify password'

    Its stuck in an infinite loop. I have tried to change the password as well. But still no access to e-mail.

    Regards,

    Sagar.

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  4. Anonymous
    2012-09-14T20:00:57+00:00

    Hi all,

    After digging, I have found exactly where is located the problem :

    ---- DEBUG SESSION BEGIN ----

    bigbob@bigbob-laptop:~$ openssl s_client -crlf -connect imap.mail.ovi.com:993

    CONNECTED(00000003)

    depth=2 /C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=(c) 2006 VeriSign, Inc. - For authorized use only/CN=VeriSign Class 3 Public Primary Certification Authority - G5

    verify error:num=20:unable to get local issuer certificate

    verify return:0


    Certificate chain

     0 s:/1.3.6.1.4.1.311.60.2.1.3=FI/2.5.4.15=Private Organization/serialNumber=0112038-9/C=FI/postalCode=02150/ST=UUSIMAA/L=Espoo/streetAddress=Keilalahdentie 4/O=Nokia Corporation/OU=Mobile Solutions/CN=imap.nokiamail.com

       i:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)06/CN=VeriSign Class 3 Extended Validation SSL SGC CA

     1 s:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)06/CN=VeriSign Class 3 Extended Validation SSL SGC CA

       i:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=(c) 2006 VeriSign, Inc. - For authorized use only/CN=VeriSign Class 3 Public Primary Certification Authority - G5

     2 s:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=(c) 2006 VeriSign, Inc. - For authorized use only/CN=VeriSign Class 3 Public Primary Certification Authority - G5

       i:/C=US/O=VeriSign, Inc./OU=Class 3 Public Primary Certification Authority


    Server certificate

    -----BEGIN CERTIFICATE-----

    MIIGaDCCBVCgAwIBAgIQCsDvr5amqkut8m1/QvawJDANBgkqhkiG9w0BAQUFADCB

    vjELMAkGA1UEBhMCVVMxFzAVBgNVBAoTDlZlcmlTaWduLCBJbmMuMR8wHQYDVQQL

    ExZWZXJpU2lnbiBUcnVzdCBOZXR3b3JrMTswOQYDVQQLEzJUZXJtcyBvZiB1c2Ug

    YXQgaHR0cHM6Ly93d3cudmVyaXNpZ24uY29tL3JwYSAoYykwNjE4MDYGA1UEAxMv

    VmVyaVNpZ24gQ2xhc3MgMyBFeHRlbmRlZCBWYWxpZGF0aW9uIFNTTCBTR0MgQ0Ew

    HhcNMTIwMzA5MDAwMDAwWhcNMTMwMzA5MjM1OTU5WjCB9jETMBEGCysGAQQBgjc8

    AgEDEwJGSTEdMBsGA1UEDxMUUHJpdmF0ZSBPcmdhbml6YXRpb24xEjAQBgNVBAUT

    CTAxMTIwMzgtOTELMAkGA1UEBhMCRkkxDjAMBgNVBBEUBTAyMTUwMRAwDgYDVQQI

    EwdVVVNJTUFBMQ4wDAYDVQQHFAVFc3BvbzEZMBcGA1UECRQQS2VpbGFsYWhkZW50

    aWUgNDEaMBgGA1UEChQRTm9raWEgQ29ycG9yYXRpb24xGTAXBgNVBAsUEE1vYmls

    ZSBTb2x1dGlvbnMxGzAZBgNVBAMUEmltYXAubm9raWFtYWlsLmNvbTCCASIwDQYJ

    KoZIhvcNAQEBBQADggEPADCCAQoCggEBAKxowTSxgKBjxvvE/OlsuaoAdP0y+t1C

    DC7365SsPANO9IXLhBtG8bV/kF+f1Ed+7P5fdyQJ7tWgBJWyAVbMf6ABPvsM/Fu9

    nhXHd2w03uskYfYyr3n67Ofep3lHyZDJTdNHqJNe0kxdb3rA4wNXi3Lvvg255X27

    hYjQkPO+NZqssFhhjrAUAMGTzeZOcSoVRFx6oZ6UjMQB/pcOGoOGqS3tBnLaLMwu

    KeHfKPMObDlDyFuu6C4PtHaM+PWoqtT7koAqgYkgzKeyrtEdqEoJqdM5vm3IFR4+

    ndLQx6Q7GGA5Oe9zjm7PtqGJ1V21rAYH/8hDUsjRLqPXg/OJl0G8Lh0CAwEAAaOC

    AiYwggIiMDAGA1UdEQQpMCeCEWltYXAubWFpbC5vdmkuY29tghJpbWFwLm5va2lh

    bWFpbC5jb20wCQYDVR0TBAIwADAdBgNVHQ4EFgQUUppFCJUgzVfLNExaduSfkIao

    6LgwCwYDVR0PBAQDAgWgMEQGA1UdIAQ9MDswOQYLYIZIAYb4RQEHFwYwKjAoBggr

    BgEFBQcCARYcaHR0cHM6Ly93d3cudmVyaXNpZ24uY29tL3JwYTA+BgNVHR8ENzA1

    MDOgMaAvhi1odHRwOi8vRVZJbnRsLWNybC52ZXJpc2lnbi5jb20vRVZJbnRsMjAw

    Ni5jcmwwKAYDVR0lBCEwHwYIKwYBBQUHAwEGCCsGAQUFBwMCBglghkgBhvhCBAEw

    HwYDVR0jBBgwFoAUTkPIHXbvN1N6T/JYb5TzOOLVvd8wdgYIKwYBBQUHAQEEajBo

    MCsGCCsGAQUFBzABhh9odHRwOi8vRVZJbnRsLW9jc3AudmVyaXNpZ24uY29tMDkG

    CCsGAQUFBzAChi1odHRwOi8vRVZJbnRsLWFpYS52ZXJpc2lnbi5jb20vRVZJbnRs

    MjAwNi5jZXIwbgYIKwYBBQUHAQwEYjBgoV6gXDBaMFgwVhYJaW1hZ2UvZ2lmMCEw

    HzAHBgUrDgMCGgQUS2u5KJYGDLvQUjibKaxLB4shBRgwJhYkaHR0cDovL2xvZ28u

    dmVyaXNpZ24uY29tL3ZzbG9nbzEuZ2lmMA0GCSqGSIb3DQEBBQUAA4IBAQCCAdUw

    Lm8/6GTOpdPPG17o9TiqD9wobxFAbVBPdasjR7EIeSExewx5ckdUX+roT0jr3Ewn

    /jNEiESdrHdn4B46LOK9qUpqo5GDkt5RuOqn4W2+w0zfNT7bGuqCJ0v/ycdP4+tq

    Q3+6Ig29YXOpjDk39pPN+zc0E+igWgiPKnbMoQi0Ec7RiK+2OEK0Ay8TZHERdunb

    EAUg89oW9p5vaiZ1rzUVezlyS7zBxlkxrzBAQwplHsf/KUOnNMgqd5DLncel0Hki

    4Oq5eFZ01kt/1sImk26lbNd8DXkOTYTT6v/jutM/B4PBHYUP6U+3Z7MEtAN0JlEI

    kaVbncKkTu+OlH+G

    -----END CERTIFICATE-----

    subject=/1.3.6.1.4.1.311.60.2.1.3=FI/2.5.4.15=Private Organization/serialNumber=0112038-9/C=FI/postalCode=02150/ST=UUSIMAA/L=Espoo/streetAddress=Keilalahdentie 4/O=Nokia Corporation/OU=Mobile Solutions/CN=imap.nokiamail.com

    issuer=/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)06/CN=VeriSign Class 3 Extended Validation SSL SGC CA


    No client certificate CA names sent


    SSL handshake has read 4613 bytes and written 435 bytes


    New, TLSv1/SSLv3, Cipher is RC4-SHA

    Server public key is 2048 bit

    Secure Renegotiation IS supported

    Compression: NONE

    Expansion: NONE

    SSL-Session:

        Protocol  : TLSv1

        Cipher    : RC4-SHA

        Session-ID: 7F8CC6C9C4BCDA8EAF7BB4EB3815EBAC7E019C52E1C9AF97BA555C8E818993AD

        Session-ID-ctx:

        Master-Key: 7F678A78539265C03BD4B70DA8C4B4179B1BFB56AA88D11CF14CE8863342E9C5CC982080B3BE37DBEE614194DF12D12A

        Key-Arg   : None

        Start Time: 1347651247

        Timeout   : 300 (sec)

        Verify return code: 20 (unable to get local issuer certificate)


    * OK [CAPABILITY IMAP4rev1 ID NAMESPACE X-ID-ACLID UIDPLUS LITERAL+ CHILDREN XAPPLEPUSHSERVICE XYMHIGHESTMODSEQ AUTH=PLAIN AUTH=LOGIN AUTH=XYMCOOKIE AUTH=XYMECOOKIE AUTH=XYMCOOKIEB64 AUTH=XYMPKI] IMAP4rev1 imapgate-0.7.68_14.357900 imap405.mail.ukl.yahoo.com

    001 login ******@ovi.com BADPASSWORD

    001 NO [AUTHENTICATIONFAILED] Incorrect username or password.

    001 login ******@ovi.com GOODPASSWORD

    001 NO [SERVERBUG] AUTHENTICATE Unable to open mailbox; please try again later

    004 logout

    * BYE IMAP4rev1 Server logging out

    004 OK completed

    closed

    bigbob@bigbob-laptop:~$

    ---- DEBUG SESSION ENDING ----

    I have volontary check authentification with BAD & GOOD password to be sure of different behavior ...

    Well, like we see here, the imap mailbox maping does not exist anymore since the migration to another server on Yahoo ...

    Can someone at Nokia can contact the MAIL team managment and give theses informations to fix the problem ?

    A++

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  5. Anonymous
    2012-08-05T23:02:29+00:00

    Oh ...

    I thinking about to create a Screencast about the problem for the Webmail in Desktop mode looping on login, like that, even a retarded guy can understand ...

    Screencast Ovi Mail by Yahoo Troubles Looping on Authentication

    Hope it help The Special Team to understand and fix the problem ...

    Cordialy.

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