The Mail app shows the folders that are configured with each mail account. If you need to create, rename, or delete a folder, sign in to the web service for your account, such as Hotmail, and make the changes there. Any changes you make to folders through your accounts’ web interface will be automatically reflected in Mail the next time you sync the account.
How do I add, delete, or rename folders in Mail?
How do I create new folders or delete folders that I don’t want in my Mail app?
Windows for home | Other | Email and communications
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Anonymous
2015-01-12T13:49:37+00:00 Having moved to Mac over 5 years ago, I only found this out today when trying to create some local folders in Mail on my girlfriend's laptop so she can store emails on her machine.
This is absolutely shocking. I don't understand how an enormous firm like Microsoft can be going backwards in terms of OS, Windows 8 is terrible in mine and many others I've spoke to opinions. I think Microsoft tried too hard and focused way too much on trying to be "cool" and now they suck. I know loads of people that have moved from Windows to Mac following the Windows 8 release
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Anonymous
2013-02-05T15:46:00+00:00 This needs to be updated. Adding folders should be a standard function. I realize that this may be limited with other providers (though I think it did work with windows live mail), but with outlook or Hotmail this should be doable.
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Anonymous
2013-01-03T09:52:50+00:00 So far, I like Windows 8, but I'm really missing the ease of use of Outlook Express and/or Outlook! Now I have to use two places for e-mail, particularly if I want to create folders, which I use all the time. It's a bit exasperating and may cause me to not use Windows Mail at all. If I have to go to my web mail and create all my folders there first, I may as well just pin my web mail to the Start screen and delete the tile for Windows Mail. I'm also irritated that I can't find how to add contacts and groups, which I also use all the time. And how do you know if there's a spell check on or not? I'd also like to request a 'read receipt'. I hope Microsoft will take all comments on board and provide an update.
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Anonymous
2013-01-02T20:03:53+00:00 Similar problems:
Cannot form groups in People app.
Cannot define route in Map app.