Xbox Wireless receiver is not working on Windows 8 x64

Anonymous
2012-11-02T12:49:27+00:00

Original Title: Xbox Wireless Receiver on Windows 8 x64

I tried the Windows 7 drivers but it doesn't work on 8. How do I get it to work on Windows 8 x64?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2012-12-04T22:38:21+00:00

Hi, I thought I better sign up in case people are still having problems I was in the same boat but I just managed to work it out and have my receiver running and working on Win 8.

There isn't much to explain really,

1- grab the latest software from here and install it

http://www.microsoft.com/hardware/en-us/d/xbox-360-wireless-controller-for-windows

I used the Windows 7 x64

2- Plug Wireless receiver into USB2 port I'm not 100% sure but I don't think they work with USB3

3- go to control panel > device manager and right click on unknown device then update driver software

4- Click "Browse for driver software on your computer"

5- Click "Let me pick from a list of device drivers on my computer"

6- Then in the left column click Microsoft and it should show a list in the right column scroll all the way down to the bottom and you should see,

Xbox 360 Wireless Receiver For Windows 6.2.9200.16384 [25/7/2012]

7- Highlight that driver and ok/next and it will give you a message saying that it is not recommended or words to that extent, click ok let it install

8- Check in device manager and it should be installed and you should be able to pair your controller with the receiver as you would on Windows 7

9- Now go to the start menu and click the Microsoft Xbox 360 Accessories Status app and check the controller is paired by pressing the guide button.

And that's it I'm sorry if I made it a bit long winded but I thought I might as well cover everything in case someone needs to install one that has never installed one at all before.

I have this post on notify and plenty time on my hands so I will check back to see if anyone still cant install it but I'm pretty sure I've listed all the correct steps.

Was this answer helpful?

6 people found this answer helpful.
0 comments No comments

62 additional answers

Sort by: Newest
  1. Anonymous
    2012-11-03T11:30:23+00:00

    Hi

    I do not receive any error messages because the software does install and it works but the device itself is unidentified.

    I've tried out all the steps but it still doesn't seem to work.  The link you have provided is for the software only and that works fine but under device manager it still shows as 'Unknown Device'. On Windows 7 the software also didn't sort it out but someone had released a driver which you had to go to device manager and update it from there but it doesn't work on Windows 8.

    This is the rar file name of the 'Drivers' that worked on Windows 7: Xbox360_64_DXandDIY_Working_DRIVER_ONLY

    Here are my system specs:

    CPU: Intel Core i7 3770K

    Motherboard: ASUS P8Z77-V Pro Z77 LGA 1155

    RAM: Corsair Vengeance 8GB DDR3 1600Mhz High Performance RAM

    Graphics Card: Gigabyte GTX 670 Windforce Edition

    PC Case: Corsair Graphite 600T White USB3.0 Gaming Case

    Power Supply: Corsair Professional HX750 80+ Modular High Performance PSU

    Cooling: Corsair Hydro Series H100 Extreme Performance Liquid Cooler

    Primary Hard Drive: Corsair Force GT 90GB

    Secondary Hard Drive: 2TB Seagate

    24x Dual Layer DVD Writer

    Case Lighting: NZXT Sleeved LED Case Lighting - RED

    Network Adapter: Integrated Gigabit Network LAN + WIFI

    OS: Windows 8 Pro x64

    Microsoft Webcam: LifeCam HD 3000

    Headphones: Gears of War 3 Performance Stereo Gaming Headset

    Keyboard: Tt eSports Challenger Pro

    Mouse: Tt eSports Black Gaming Mouse 4000DPI

    Speakers: Logitech Z623

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2012-11-03T08:53:56+00:00

    Hi TheolinNaidoo,

    Thank you for posting.  From your issue description, I understand that Xbox Wireless receiver is not working on Windows 8 x64. If I am wrong, please let me know.

    I can imagine the inconvenience you have experienced. I will definitely help you with this.

    To help you suggest more steps to resolve the issue, I would appreciate it if you could answer the following questions:

    1. What is the make and model of the computer?
    2. Do you receive any error messages?

    Let’s follow the methods provided below and check if it helps.

    Download drivers for Windows 7 64 bit and install them in compatibility mode.


    http://www.microsoft.com/hardware/en-us/d/xbox-360-wireless-controller-for-windows


    Refer this step to install the drivers in compatibility mode:

    a.     Uninstall the program if it's already installed. Then when you install/reinstall it instead of double clicking on the install file right click it and select "Troubleshoot Compatibility"

    b.    Then click "Troubleshoot Program"

    c.     In the next window click an option that best describes the situation and click next to continue.

    d.    After it installs see if it works correctly.


    Hope this will be helpful. Incase if you still have further queries please reply with more details and we will be happy to help you.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments