What program is Strong Vault connected to?

Anonymous

I thought that Strong Vault was something I did not need and tried to delete it....I deleted whatever program it was linked to though.....embarASSing to have to ask this question :( I rethought the situation though and thought maybe it is best to keep it....It have been deleted or rather the program that Strong Vault is connected to is gone and Strong Vault still pops up and tries to backup the files of where I am trying to get to...and I have to click on the cancel button several times to get it to stop the process it can't complete...Did I make a big GOOF or what.....SOS SOS...EmbarASSingly....I would praise the person who can help me FOREVER!!! Should it reinstall it or them??? SOS IF NOT, I need help to get it deleted...I am so confused that now I am making a mess of my question....Thank You Very Much signed ...I own up to my mistake ...I feel VERY foolish....Laugh at me if you will rabbit said Elmer Fudd....Hey! maybe I should use that for my internet username!! FUDD!! ( Forever Doing Dumbness) !! Seriously...somebody please take pity on the elderly!!!

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Anonymous

This program is holding some virus like qualities. You are not allowed to install a free version only a paid one, when the program sneaks in through something else it'll force you to see an error everytime you turn on your computer.

Nice try Craig. I found a fix and felt it was important to post; http://support.microsoft.com/mats/program\_install\_and\_uninstall click on this link and click run, let it troubleshoot for you but you select the files to delete (something along the lines of that, it was the second option) after that is done it will show you guessed it "StrongVault" or "Strong Hold" click on that and let it uninstall and clean up. Restart your computer you will be good to go.

The link provided does not install anything I checked. It is also through Microsoft. Let me know if this helps!

Last Craig, cut your **** if when your program is searched in google and the first link is to uninstall you seemingly screwed up. First time posting thought I would help. Gabe.

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Anonymous

I suddenly found this "strongvault" program on my computer after installing "VLC Media Player". It has caused havoc. I now have error messages when I am trying to open important programs for mmy business. It has also caused a fatal error and has stopped "SOS messaging from working. Anybody know what I can do about this. Why don't the people at "Strongvault" or Stronghold, or whoever they are have a large box asking whether you want to install their program before allowing it to just try to commandeer your system??? Some programs now tell me the data cannot be found and has been moved to a different location. I believe this may have legal ramifications, since the moved information is propriety and confidential... I need immediate help before I contact the legal channels for this mess. I hope the folks at microsoft can help!

We do not do anything that would cause files from other programs to be moved or deleted. It sounds as though the messages you are seeing are referring to the Strongvault uninstaller not being found, which is part of the Windows installer glitch others have reported in this thread. Use Microsoft's FixIt app first to try and resolve the problem:

http://support.microsoft.com/mats/program_install_and_uninstall

If you are still having problems after trying both of these, please contact me directly at craig[at]stronghold.com with as many details as possible on what you are experiencing.

Thanks.

Craig

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Anonymous

Hi Penney,

Which version of Windows are you using?

You can do a system restore to before you deleted the program:

For XP

http://support.microsoft.com/kb/306084

For Vista

http://windows.microsoft.com/en-US/windows-vista/What-is-System-Restore

For Windows 7

http://windows.microsoft.com/en-US/windows7/products/features/system-restore

Also, if this is the Strong Vault you are talking about, here is instructions on how to remove it:

http://strongvaultfree.com/pages/uninstall

Hope this helps!

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Anonymous

2012-11-07T23:46:24+00:00

...we are sometimes offered as an optional part of the install of other products and it's possible that if you click through the install of those products without paying attention that we will be installed unexpectedly. ...

I'm curious, Craig, with what other products is Strongvault bundled? I'd also like to know if there is an uninstaller/scrubber available for it.

It's playing havoc with a system I'm working on right now and from what I'm finding I'm leaning toward agreeing with the nice folks here who think it's less than legit, or at the very least that your product is being packaged in ways you didn't intend.

There is an attempt to run the installer every time I right click any folder or shortcut (which fails because there is no installer present), and it has created over a hundred registry entries under HKEY_CLASSES_ROOT that all seem to point right back to that installer. In short, if not for the fact that the installer is gone, every attempt to do anything would result in the installation of your program. That sure does sound viral.

To be fair, it is possible that it's just the result of an aborted install, and Gabe's link above to the MS Install/Uninstall Fixit (http://support.microsoft.com/mats/program\_install\_and\_uninstall) does clean out ALMOST all traces of the program. However, an "It's not our fault." attitude from the V.P. of development and the fact that it could go THAT wrong to begin with don't instill much confidence in Stronghold.
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Anonymous

2012-11-08T00:48:41+00:00

Gabe, there's no need to get nasty. I understand your frustration if the program is behaving as you describe but that is not the way it is supposed to act. To address your points in order, we always install as a free version. During the installation process we offer an enhanced, upgraded version as an option but it is not required.

Second, if you're seeing an error each time you turn on the computer then that is a bug that our testers didn't catch. If you could email me as much info about the error at craig[at]stronghold.com I would appreciate it.

Next, we install a standard Windows uninstaller that has been tested and verified to remove all parts of the program. If for some reason it is not working for you, please email me and let me know.

As with any software application, there are always glitches that can occur that testing isn't able to find due to different device/OS/software configurations. However we work hard to address issues when they arise, as long as people like yourself are willing to share enough information that we can track down the cause of the issue and resolve it.

I appreciate you taking the time to respond.

Craig
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