I just purchased a brand new desktop computer three days ago, and I decided to download the VLC Media Player. The media player downloaded successfully however, along with it came the Strong Vault Browser/Online Backup. And what
should have been a joyous occasion has turned into a **** nightmare! Every time I open a program or surf the net I am constantly being harassed and bombarded with pop-ups. What makes matters worse is that I am having difficulty in "un-installing" it from
my computer. I have spent the last four hours viewing the various compliments and methods in which to correct this problem. Nothing has worked, and I mean nothing! The Windows Fix It, the stronghold unistaller link, and removing the program manually. To further show
my desperation in removing this from my computer I looked to do a system restore. Only to discover the software, has prevented me from restoring my computer by deleting previous restore points that I set, they no longer can be found.
It is in my honest opinion that Strong Hold acts very much like a virus. A virus that affects every aspect of the operating system in which it cannot be removed. I never downloaded the software to begin with and and I feel as though the developers of this
product intentionally designed it to work in this matter. Although, I never gave my consent to download the program I am stuck If this matter cannot be resolved I will seek all legal channels available in hopes of resolving this matter.
I'm truly sorry that you're experiencing issues with Strongvault and will do my best to help you out. First, let me assure you that Strongvault does not do anything that would delete system restore points (or anything else on your system, for that matter).
We did not intentionally design the application to download or install without your consent and if you could point me to the site where you downloaded VLC I would be happy to investigate (based on the posts here we believe that there may be a rogue installer
being distributed without our permission and we are trying to track it down).
If you have gone through all the steps I've posted previously and Strongvault is still installed, please post a detailed description of your current system behavior that is being affected by Strongvault and I would be more than happy to work with you to
get the issue resolved.