What program is Strong Vault connected to?

Anonymous
2012-10-09T08:58:09+00:00

I thought that Strong Vault was something I did not need and tried to delete it....I deleted whatever program it was linked to though.....embarASSing to have to ask this question :(   I rethought the situation though and thought maybe it is best to keep it....It have been deleted or rather the program that Strong Vault is connected to is gone and Strong Vault still pops up and tries to backup the files of where I am trying to get to...and I have to click on the cancel button several times to get it to stop the process it can't complete...Did I make a big GOOF or what.....SOS SOS...EmbarASSingly....I would praise the person who can help me FOREVER!!! Should it reinstall it or them??? SOS IF NOT, I need help to get it deleted...I am so confused that now I am making a mess of my question....Thank You Very Much  signed ...I own up to my mistake ...I feel VERY foolish....Laugh at me if you will rabbit said Elmer Fudd....Hey! maybe I should use that for my internet username!!  FUDD!! ( Forever Doing Dumbness) !!  Seriously...somebody please take pity on the elderly!!!

Windows for home | Other | Apps

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Anonymous
2012-11-06T08:29:14+00:00

This program is holding some virus like qualities. You are not allowed to install a free version only a paid one, when the program sneaks in through something else it'll force you to see an error everytime you turn on your computer.

Nice try Craig. I found a fix and felt it was important to post; http://support.microsoft.com/mats/program\_install\_and\_uninstall click on this link and click run, let it troubleshoot for you but you select the files to delete (something along the lines of that, it was the second option) after that is done it will show you guessed it "StrongVault" or "Strong Hold" click on that and let it uninstall and clean up. Restart your computer you will be good to go.

The link provided does not install anything I checked. It is also through Microsoft. Let me know if this helps!

Last Craig, cut your **** if when your program is searched in google and the first link is to uninstall you seemingly screwed up. First time posting thought I would help. Gabe.

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Anonymous
2012-11-18T18:02:17+00:00

I suddenly found this "strongvault" program on my computer after installing "VLC Media Player".  It has caused havoc.  I now have error messages when I am trying to open important programs for mmy business.  It has also caused a fatal error and has stopped "SOS messaging from working.  Anybody know what I can do about this.  Why don't the people at "Strongvault" or Stronghold, or whoever they are have a large box asking whether you want to install their program before allowing it to just try to commandeer your system??? Some programs now tell me the data cannot be found and has been moved to a different location.  I believe this may have legal ramifications, since the moved information is propriety and confidential... I need immediate help before I contact the legal channels for this mess.  I hope the folks at microsoft can help!

We do not do anything that would cause files from other programs to be moved or deleted. It sounds as though the messages you are seeing are referring to the Strongvault uninstaller not being found, which is part of the Windows installer glitch others have reported in this thread. Use Microsoft's FixIt app first to try and resolve the problem:

http://support.microsoft.com/mats/program_install_and_uninstall

<Removed>

If you are still having problems after trying both of these, please contact me directly at craig[at]stronghold.com with as many details as possible on what you are experiencing.

Thanks.

Craig

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Anonymous
2012-10-09T15:33:26+00:00

Hi Penney,

Which version of Windows are you using?

You can do a system restore to before you deleted the program:

For XP

http://support.microsoft.com/kb/306084

For Vista

http://windows.microsoft.com/en-US/windows-vista/What-is-System-Restore

For Windows 7

http://windows.microsoft.com/en-US/windows7/products/features/system-restore

Also, if this is the Strong Vault you are talking about, here is instructions on how to remove it:

http://strongvaultfree.com/pages/uninstall

Hope this helps!

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  1. Anonymous
    2012-11-13T23:39:41+00:00

    William, once again I can assure you that Strongvault is not malware and the behavior you're seeing is not intentional. I can also assure you that our customer support works diligently with users to try to resolve any issues that they have. If you spoke with someone who told you you were out of luck then you spoke with someone at a different company. And finally, I don't get paid to lie, I get paid to make the product better.

    A few other points worth mentioning:

    1. We take full responsibility for bugs in our software and are working diligently to fix this one.
    2. It turns out that this particular bug has affected a number of well-known companies in the past: http://bit.ly/ZmCA7z (a link to Google results).
    3. It is only affecting a very small percentage of our users. However, even one is too many as far as we're concerned.

    I understand your frustration and wish I could do more at the moment than just apologize.

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  2. Anonymous
    2012-11-13T15:24:59+00:00

    Daniel,

    Thank you for the website to remove this nightmare.  If I knew it would be this hard to uninstall I would never have installed it.  This program needs to be reported as Malware.  They should put a warning on it download and you will never be able to remove it.  I contacted Customer Support and told I was out of luck sorry you installed our software.

    Thank you for posting the link.   http://support.microsoft.com/mats/program\_install\_and\_uninstall

    It is a God Send. As to Craig responses does he get paid to lie.  I never selected to download software it was part of a bundle but I selected not to install and well it was installed anyway.

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