What does 'possible heap corruption detected' mean, when listed in the Event Viewer?

Anonymous

Should I be concerned about the stability of the system/memory if I see 'possible heap corruption detected' in the Event Viewer. There are no details listed as to which program might be causing the possible heap corruption.

Thanks

Emma.D

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Anonymous

2012-05-08T18:20:16+00:00

Hi Gerry

Panda hasn;t been able to offer any solution and I'm still worried that there is a virus attached to IS 2012.

Regards

Emma
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Anonymous

2012-05-08T20:22:32+00:00

Emma

On the 28 March you posted a copy of an Event Viewer report

[ Name] Microsoft-Windows-WER-Diag

[ Guid] {AD8AA069-A01B-40A0-BA40-948D1D8DEDC5}

Event ID: 2

Has this error occurred regularly since?
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Anonymous

2012-05-08T22:02:49+00:00

Yes. Does this mean that my computer is infected with a virus?
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Anonymous

2012-05-08T22:06:41+00:00

Have you a fix, perchance?
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Anonymous

2012-05-08T22:12:07+00:00
Emma

We have been trying to find out the answer to that question for 5 weeks. We have not found anything to say your computer is infected but, however much you scan, the tools you use are not infallible. Neither can we ascertain why the Windows Security Center fails to detect Panda.

You need to decide:
1. Whether to live with the problem.
2. Change your anti-virus software or
3. Reinstall Windows retaining Panda.
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