Windows 8 App Store can't connect to the Internet,

Anonymous

Original title: Network Programs Network Networking Internet Website URL Web Site Troubleshoot Web page

Windows 8. App Store can't connect to the Internet, but Internet Explorer works fine from the Desktop. Network Troubleshooter can't find any problem.

Any help would be appreciated.

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Anonymous

Hi EricHalliwell,

Welcome to the Windows 8 Community!

From your issue description I understand that after installing Windows 8 App store can’t connect to internet. I do understand the inconvenience caused to you. Do not worry; I am here to help you.

I would suggest you to check the Windows Firewall Settings and check if it helps.

a) Type in Control Panel on the Start Page.

b) On the left side, click Control Panel.

c) Click on Windows Firewall.

d) On the left pane, click on "Allow an app or feature through Windows Firewall".

e) Under the Allowed apps and features, look for Store.

f) Make sure you have a click in Private and or Public.

Then see if you can open the Windows Store.

If you have a 3rd party Firewall, you may need to change the settings to allow the app thru the Firewall.

NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you are done. If you are connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Reference:-

Connect to the Internet

http://windows.microsoft.com/en-US/windows-8/connect-to-the-internet

Apps & Windows Store

http://windows.microsoft.com/en-US/windows/apps-windows-store-help#apps-windows-store-help=windows-8&v1h=win8tab2

Hope it helps. For any further Windows related assistance, feel free to contact us and we will be happy to help.

Regards!

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63 additional answers

Anonymous

2014-09-01T13:31:57+00:00

Hello Zukile,

Thank you for the reply.

Did you try using suggestions in my response on June 17, 2014?

Please try those suggestions and reply with results.

Thank you
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Anonymous

2014-09-01T12:56:04+00:00

sir I tried these instructions but when I check there store is clicked in public and private but still the problem persists I am using windows 8 PRO
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Anonymous

2014-06-17T07:54:43+00:00

Hello Yeswanth,

Thank you for your response.

I would suggest you to run system file checker and see if it helps.

Refer this article:

Use the System File Checker tool to repair missing or corrupted system files

http://support.microsoft.com/kb/929833

System file checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Note: It may ask for Windows installation DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.

I hope this information helps.

Please do let us know if you need any further assistance.

Thank you
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Anonymous

2014-06-15T05:09:16+00:00

Hi Anoop with out doing any type of process the net was connected to the apps (PEOPLE & MESSAGING) & then apps like maps,store,weather etc some other apps are not connected to the internet

You had told the one type of process but it was not helpfull to me

Is there any another process for me to do some thing better then now
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