Windows 8 App Store can't connect to the Internet,

Anonymous
2012-11-05T23:34:07+00:00

Original title: Network Programs Network Networking Internet Website URL Web Site Troubleshoot Web page

Windows 8. App Store can't connect to the Internet, but Internet Explorer works fine from the Desktop. Network Troubleshooter can't find any problem.

Any help would be appreciated.

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-11-06T17:18:28+00:00

Hi EricHalliwell,

Welcome to the Windows 8 Community!

From your issue description I understand that after installing Windows 8 App store can’t connect to internet. I do understand the inconvenience caused to you. Do not worry; I am here to help you.

I would suggest you to check the Windows Firewall Settings and check if it helps.

a)      Type in Control Panel on the Start Page.

b)      On the left side, click Control Panel.

c)      Click on Windows Firewall.

d)      On the left pane, click on "Allow an app or feature through Windows Firewall".

e)      Under the Allowed apps and features, look for Store.

f)       Make sure you have a click in Private and or Public.

Then see if you can open the Windows Store.

If you have a 3rd party Firewall, you may need to change the settings to allow the app thru the Firewall.

NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you are done. If you are connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Reference:-

Connect to the Internet

http://windows.microsoft.com/en-US/windows-8/connect-to-the-internet

Apps & Windows Store

http://windows.microsoft.com/en-US/windows/apps-windows-store-help#apps-windows-store-help=windows-8&v1h=win8tab2

Hope it helps. For any further Windows related assistance, feel free to contact us and we will be happy to help.

Regards!

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  1. Anonymous
    2017-08-05T18:55:30+00:00

    my problem still not resolved

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  2. Anonymous
    2017-07-15T02:06:06+00:00

    My best guess is that the apps that are somewhat links to the internet is where the problem is focused(ex. Netflix, Skype, Windows Store, and the Xbox app). Where these different apps are similar is where the Windows or Microsoft tech teams should focus their efforts.

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  3. Anonymous
    2016-11-30T23:41:39+00:00

    This worked for me - thank you very much.

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  4. Anonymous
    2016-09-17T10:04:01+00:00

    Hi,

    Please help!!!

    yesterday I messed up with permissions under security tab for "C:\Program Files\WindowsApps" folder, later I cannot open any windows based apps not even windows store. when I try to open it just flick.

    I tried several measures no luck.

    "WSReset.exe"

    "Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}"

    "Add-AppxPackage -register "C:\Program Files\WindowsApps\******\AppxManifest.xml" -DisableDevelopmentMode"

    Windows in-built trouble shooting utility "Appsdiagnostic10.diagcab" error"ms-windows-store:purgecaches"

    Please Please help

    Thanks in Advance

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