Display driver keeps crashing on the computer and receive error message "Display driver NVIDIA Windows Kernel Mode Driver Version 306.97 has stopped working and recovered".

Anonymous
2012-10-29T09:27:10+00:00

Original Title: Display driver NVIDIA Windows Kernel Mode Driver Version 306.97 has stopped working and recovered.

Hiya,

I recently installed Windows 8 Pro, installed all my usual apps etc.

The problem I've encountered is the display driver keeps crashing. Or having time outs. The exact error message reads;

"Display driver NVIDIA Windows Kernel Mode Driver Version 306.97 has stopped working and recovered."

So far it randomly times out even when the computer is idle, and more frequently when I'm watching videos online. Also, viewing videos fullscreen on certain sites like YouTube is ok, but on others it's very laggy (image updates maybe once a second) and the audio is out of sync.

I can't find a way to properly uninstall the graphics driver.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-10-31T17:40:51+00:00

At least yours is semi working.. I have the GTS 450 ( uses the same drivers ) and mine doesn't work at all.. Stuck with the regular on-board driver atm and cant play any games... Microsoft tells me to wait a couple of weeks and to call back and Nvida says 10 ways to uninstall and re-install the same drivers. Hopefully someone with get a fix for this soon.

Hi guys,

Seems like it's not just me.

Just an update, I can't confirm it as a fix, but I haven't run into any problems (apart from a little screenlag) since installing the beta drivers. For me, the beta driver version is 310.33, R130. The only other change made to my system is updating the Adobe Flash version packaged with Google Chrome from 11.4.31X to 11.4.402 to eliminate severe problems when watching video in fullscreen.

System Info;

**Operating System:**Windows 8 Pro with Media Center 64-bit, Build 9200

CPU: AMD FX-8150 Eight physical cores

GPU: ASUS NVIDIA GeForce GTX 560 TI

Primary hard disk: OCZ Vertex 3 120GB

Hope it helps

Edit: Still no crashes, 02/11/12, 4 days


Further edit;


If you still receive the error message, try the following steps;

A. Try performing a clean install of the driver.

Download the latest drivers for your graphics card. Run the downloaded file and select 'Custom Installation'. On the next screen you'll see a tick box or similar labelled 'Clean Install'.

You can do this by visiting nVidia Driver Downloads (www.nvidia.com/Drivers). Either automatically detect the correct driver or download using the form. The best way in my opinion is to use GeForce Experience, which will do everything for you with two clicks and a restart.

B. Close all other programs

It's possible that the error was caused by too many programs needing to use the resources provided by the graphics card/chip. It is also possible that a certain program caused a conflict which crashed the drivers.

You can either try closing some currently open programs one by one and see if the error persists or reboot your system with startup programs disabled and enable them one by one to find the culprit. If the error is too persistent to do the above, an easier option would be to boot into safe mode.

More information can be found below

http://support.microsoft.com/kb/2665946/en-us

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  1. Anonymous
    2012-12-14T04:11:39+00:00

    The problem seems to have disappeared on my system.  The several notable things I did were to update the flash player (also to correct several other problems), double check my directx files (including installing the older version of directx which my graphics card says it was designed for), and to turn the settings on the game I experienced the issue with from "good" down to "fair" even though the computer can easily handle the higher graphics.  The problem hasn't resurfaced in so long I had almost forgotten about it.  I do have to say though that flash seemed to have been giving me fits for a while, and that is the thing I can recall updating.  I did not touch the drivers at all.

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  2. Anonymous
    2013-01-08T23:06:20+00:00

    Try this

    Problem: a thing called TDR checker monitors the computers hardware, particularly the GPU, is say the GPU stops responding with the computer for 2 seconds TDR checker restarts the driver. The TDR checker was good on paper but did not work in the real world. as a gpu can stop responding when it is working hard.

    Issue since the time of vista, thats why this problem virually never happened on XP

    Here is the solution

    Exit all Windows based programs.

    Click Start, type regedit in the Search box, and then double-click regedit.exe from the results above. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    Browse to and then click the following registry subkey:

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002 (sometimes called ControlSet001) \Control\GraphicsDrivers

    On the Edit menu, click New, and then select the following registry value from the drop-down menu specific to your version of Windows (32 bit, or 64 bit):

    For 32 bit Windows

    Select DWORD (32-bit) value.

    Type TdrDelay as the Name and click Enter.

    Double-click TdrDelay and add 8 for the Value data and click OK.

    For 64 bit Windows 

    Select QWORD (64-bit) value.

    Type TdrDelay as the Name and click Enter.

    Double-click TdrDelay and add 8 for the Value data and clickOK.

    Close the registry editor and then restart your computer for the changes to take affect.

    This puts a delay on the tdr checker of 8 seconds thus the gpu can stop responding for 10 seconds, usually this fixes the problem, if you are still suffering from this issue (after updates or a reinstall of drivers, you know all that annoying driver stuff)

    Then do this, do the same thing but instead of "TdrDelay" type "TdrLevel" enter the data value as 0 (it is set to that natively, but double check) then delete the TdrDelay, 

    Restart 

    That completely turns off Tdr checker, so now windows 7/vista/8 now works more like windows XP

    Share the info XD

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  3. Anonymous
    2013-02-01T16:55:04+00:00

    listen here micro soft i have a lap top that since brand new it has done the same thing and it is just about pissed me off some one has to take responseablity for this problem i paid $2,500 for a problem microsoft or nvidia need to pull there finger out of there **** and fix it mine has been doing it for 2 year now and it doesnt matter what driver you put on it or how you install and uninstall it it is the same it need to be fix you contact nvidia and they say it is a windows problem you contact microsoft and they say it is the manufatures problem you ring the manufature and the say take it to a place where you have to pay to fix something that has been there from the start come on microsoft instead of bring out a new operating system every 2 years fix the ones that are out there first all you think of is money well i have had a gut full there are hundreds of people with the same problem so **** fix it

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  4. Anonymous
    2013-02-04T17:17:29+00:00

    Try using OPERA as your web browser,worked for me.

    or

    Untick the "use software rendering instead of GPU rendering" box in INTERNET EXPLORER/TOOLS/INTERNET OPTIONS/ADVANCED.

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