Display driver keeps crashing on the computer and receive error message "Display driver NVIDIA Windows Kernel Mode Driver Version 306.97 has stopped working and recovered".

Anonymous
2012-10-29T09:27:10+00:00

Original Title: Display driver NVIDIA Windows Kernel Mode Driver Version 306.97 has stopped working and recovered.

Hiya,

I recently installed Windows 8 Pro, installed all my usual apps etc.

The problem I've encountered is the display driver keeps crashing. Or having time outs. The exact error message reads;

"Display driver NVIDIA Windows Kernel Mode Driver Version 306.97 has stopped working and recovered."

So far it randomly times out even when the computer is idle, and more frequently when I'm watching videos online. Also, viewing videos fullscreen on certain sites like YouTube is ok, but on others it's very laggy (image updates maybe once a second) and the audio is out of sync.

I can't find a way to properly uninstall the graphics driver.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-10-31T17:40:51+00:00

At least yours is semi working.. I have the GTS 450 ( uses the same drivers ) and mine doesn't work at all.. Stuck with the regular on-board driver atm and cant play any games... Microsoft tells me to wait a couple of weeks and to call back and Nvida says 10 ways to uninstall and re-install the same drivers. Hopefully someone with get a fix for this soon.

Hi guys,

Seems like it's not just me.

Just an update, I can't confirm it as a fix, but I haven't run into any problems (apart from a little screenlag) since installing the beta drivers. For me, the beta driver version is 310.33, R130. The only other change made to my system is updating the Adobe Flash version packaged with Google Chrome from 11.4.31X to 11.4.402 to eliminate severe problems when watching video in fullscreen.

System Info;

**Operating System:**Windows 8 Pro with Media Center 64-bit, Build 9200

CPU: AMD FX-8150 Eight physical cores

GPU: ASUS NVIDIA GeForce GTX 560 TI

Primary hard disk: OCZ Vertex 3 120GB

Hope it helps

Edit: Still no crashes, 02/11/12, 4 days


Further edit;


If you still receive the error message, try the following steps;

A. Try performing a clean install of the driver.

Download the latest drivers for your graphics card. Run the downloaded file and select 'Custom Installation'. On the next screen you'll see a tick box or similar labelled 'Clean Install'.

You can do this by visiting nVidia Driver Downloads (www.nvidia.com/Drivers). Either automatically detect the correct driver or download using the form. The best way in my opinion is to use GeForce Experience, which will do everything for you with two clicks and a restart.

B. Close all other programs

It's possible that the error was caused by too many programs needing to use the resources provided by the graphics card/chip. It is also possible that a certain program caused a conflict which crashed the drivers.

You can either try closing some currently open programs one by one and see if the error persists or reboot your system with startup programs disabled and enable them one by one to find the culprit. If the error is too persistent to do the above, an easier option would be to boot into safe mode.

More information can be found below

http://support.microsoft.com/kb/2665946/en-us

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  1. Anonymous
    2012-10-31T14:44:03+00:00

    At least yours is semi working.. I have the GTS 450 ( uses the same drivers ) and mine doesn't work at all.. Stuck with the regular on-board driver atm and cant play any games... Microsoft tells me to wait a couple of weeks and to call back and Nvida says 10 ways to uninstall and re-install the same drivers. Hopefully someone with get a fix for this soon.

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  2. Anonymous
    2012-10-31T06:22:28+00:00

    windows kernel mode driver 306.97 has stopped working

    I have the same problem with a GTX560 on win 7 with a asus P8-H67-M-LE

    motherboard

    almost every time I boot up the driver crashes it doesn't matter what driver i use

    i have tried 8 or 9   had the same problem with a GTX460 they replaced it

    with this one but i have the same problem----it's amd time i think. js

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  3. Anonymous
    2012-10-30T20:38:19+00:00

    Hi,

    As I understand the issue, display driver keeps crashing on the computer and receive error message "Display driver NVIDIA Windows Kernel Mode Driver Version 306.97 has stopped working and recovered". Please let me know if this is not correct.

    What is the exact model number of the graphics card?

    Method 1:

    I would suggest you to uninstall and reinstall latest display drivers from the manufacturer website.

    The driver installed at the time of my first post, was the latest for the graphics card I have.

    The graphics card is a NVIDIA GeForce GTX 560 TI, the latest drivers is 306.97

    I've installed the latest beta driver (R130, 310.xx) and the problem still exists, though less frequently.

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  4. Anonymous
    2012-10-30T06:46:21+00:00

    Hi,

    As I understand the issue, display driver keeps crashing on the computer and receive error message "Display driver NVIDIA Windows Kernel Mode Driver Version 306.97 has stopped working and recovered". Please let me know if this is not correct.

    What is the exact model number of the graphics card?

    Method 1:

    I would suggest you to uninstall and reinstall latest display drivers from the manufacturer website.

    Step 1:

    Follow these steps to un-install the Graphics driver:

    a. Drag the mouse to bottom left corner and right-click on the “Start icon”.

    b. Expand “Display adapters”.

    d. Right-click on the Display adapters and click on “Uninstall”.

    Step 2:

    You may download and install the latest display drivers from the manufacturer website. Refer the below link.

    http://www.nvidia.com/Download/index.aspx?lang=en-us

    Note: If there are no Windows 8 drivers available for graphics card. Then you may install the Windows 7 drivers in compatibility mode.

    Install the driver in Compatibility mode:

    a. Download the latest Display driver for Windows 7 from the manufacturer’s website and save it on your local disk.

    b. Right click on the setup file of the driver and select “Properties”.

    c. Select “Compatibility” Tab.

    d. Place a check mark next to “**Run this program in Compatibility mode”**and select Windows 7 from the drop down list.

    e. Let the driver install and then check the functionality.

    Give this a go; I’m confident you will find what you need here. But if you face any further issue please reply back to this post and I'll be happy to assist you further.

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