Windows Update hangs on "checking for updates". Haven't been able to install updates since Oct. 2011

Anonymous
2012-01-13T20:52:46+00:00

Hey there everyone,

I'm having an issue with Windows Update on my Windows 7 64-bit computer. My last most recent update check was on 10/3/2011 and my last actual update was on 9/29/2011. What is basically happening is that Windows is telling me that I need to check for updates. I click on Check for updates, and it basically acts like it is checking for updates, but never moves beyond that. I can leave it checking for hours, and nothing will happen. It won't get me to the screen where I can actually select updates, nor does Windows even acknowledge that I checked for updates.

I've already tried using the Windows Update Fix tool, but there was no success with that at all. I thought that maybe it was my firewall or internet settings, and it's not that either. Does anyone have any suggestions. Thanks!

Peter

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-02-13T16:39:04+00:00

Hi,

Try the following methods

Method 1:

1. Click Start

2. Type ‘cmd’ in the search bar.

3. Right click Command prompt and choose “Run as Administrator”

4. At the command prompt, type the following, commands and then press ENTER after each command:

a. net stop wuauserv

b. net stop bits

c. net stop cryptsvc

Please do not close the Command Prompt window.

Method 2: ****Rename folders pertaining to Windows Update.

At the command prompt, type the following commands, and then press Enter after each command:

a) ren %systemroot%\System32\Catroot2 Catroot2.old

b) ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

At the command prompt, type the following, commands and then press ENTER after each command:

a) net start wuauserv

b) net start bits

c) net start cryptsvc

Close the Command Prompt window and check the issue if issue reoccurs

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  1. Anonymous
    2016-06-29T17:34:01+00:00

    Your link (http://wu.krelay.de/en/) to the updates resulted in finally fixing the issue. There were two updates not already installed and after a reboot the updateservice came back with results!

    In case others read this; before this I also did the 2 methods suggested at first: 

    It stops services and renames maps. It did not resolve the issue but the first part is useful before installing the updates manually:

    *Vinod Archak*replied on  February 13, 2012

    1. Click Start

    2. Type ‘cmd’ in the search bar.

    3. Right click Command prompt and choose “Run as Administrator”

    4. At the command prompt, type the following, commands and then press ENTER after each command:

    a. net stop wuauserv

    b. net stop bits

    c. net stop cryptsvc

    Rename folders pertaining to Windows Update.

    At the command prompt, type the following commands, and then press Enter after each command:

    a) ren %systemroot%\System32\Catroot2 Catroot2.old

    b) ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

    At the command prompt, type the following, commands and then press ENTER after each command:

    a) net start wuauserv

    b) net start bits

    c) net start cryptsvc

    Close the Command Prompt window and check the issue if issue reoccurs.

    Now I am mildly curious how ever it got broken this bad. I would say I am a poweruser for years.

    Could it be related to dualboot with W10 (which I mostly use now btw) somehow?

    If only this solution could become easily accessible for other users. I tried twice before and can imagine the frustration of having no success etc. Thanks all for participating!

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  2. Anonymous
    2016-06-25T01:14:51+00:00

    thanksss a lot it worked

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  3. Anonymous
    2016-06-23T21:09:04+00:00

    OMG!!! Finally. 239 updates are actually updating. Thank you, thank you, thank you.

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  4. Anonymous
    2016-06-23T18:45:11+00:00

    Just trying to do my best...cheers to Newfoundland. :)

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