Yes - Norton! New HP Pavilion PC with Intel Core i5-4590 using Windows 8.1 Pro. First issue was getting low memory warning. Then, had no internet access, with "Error 651" problem. Did a Norton "Run Live Update" including restart. Problem solved!
How do I resolve error 651 on a new Windows 8 installation?
I installed Windows 8 Pro on a Zotac Zbox AD03 3 days ago. The installation went fine and everything, including the network and internet, worked just fine. The network contains 4 Windows 7 machines, a network printer, a Buffalo NAS, a Windows Home Server, a 16 port switch and a Motorola combo cable modem (DOCSIS 3.0) and router. The new computer with Windows 8 could see everything and appeared to function perfectly with normal internet access. After powering it off for the night I restarted it the next morning and found it could only see the Windows Home Server and one of the Windows 7 machines. It reported that it was not attached to a network and when I tried to connect I got error 651. I did a complete new install and it still could only see the Windows Home Server and the same other Windows 7 machine and still get the error 651 message. What could have happened during that power down/restart to cause it to lose network connectivity? How do I fix it?
Windows for home | Previous Windows versions | Internet and connectivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
57 answers
Sort by: Newest
-
Anonymous
2015-07-08T15:03:59+00:00 -
Anonymous
2015-02-01T11:57:11+00:00 Hi Iam having the exact same problem tried everything mentioned above nothing is working this happened to me last month aand I backed up and restored my pc to factory settings that was the only thing that worked then after I put all my programs back on my computer it updated and now
I can't access my internet again it's not my internet connection it works on everything that doesn't have windows 8 is there anyone who I can contact to fix this problem with the upgrade it's ridiculously mentally frustrating
I did a full depth scan using Norton 365 and it cured my problem
-
Anonymous
2015-02-01T09:35:36+00:00 Hi Iam having the exact same problem tried everything mentioned above nothing is working this happened to me last month aand I backed up and restored my pc to factory settings that was the only thing that worked then after I put all my programs back on my computer it updated and now
I can't access my internet again it's not my internet connection it works on everything that doesn't have windows 8 is there anyone who I can contact to fix this problem with the upgrade it's ridiculously mentally frustrating
-
Anonymous
2014-09-19T21:12:38+00:00 A clarification to my previous post, this Error 651 occurs on WIFI connections, not wired.
I have the same problem on a wired connection.
-
Anonymous
2014-08-29T15:11:47+00:00 This was very helpful.
What I discovered to be causing my problem was the AVG firewall. The Microsoft Firewall is perfectly adequate. The only way I was able to turn off my AVG firewall was to downgrade to the free version.