How do I resolve error 651 on a new Windows 8 installation?

What is the soluction of eror 651in window 8

I started the computer in safe mode (method 1), same result, limited network and error 651.

I then started the computer with a clean boot (method 2, same result.

I then turned Windows Firewall off and repeated Methods 1 and 2 with exactly the same result.

There is no other security software installed yet. I'm not going to install any until this network issue is properly resolved and then I plan to install MS Security Essentials.

I then reinstalled an old HDD with Windows 7 (32 bit Home Premium) on it. It booted fine and showed the full network, including the internet.

I put the HDD with the newly installed Windows 8 Pro back in and was back to error 651.

I then completely erased the HDD, reset the BIOS, cleared the CMOS and did a new clean install of Windows 8 Pro. It booted properly and had full network capability including internet regardless of whether Windows Firewall was turned on or off.. I then powered the computer off, waited 3 hours and restarted it. It booted but with the same limited network and error 651.

I believe this makes it clear that the problem lies with Windows 8 itself and not any other software.

I have exactly the same problem.  Went from vista to 8 and all worked fine initially.  How are Microsoft going to sort this as we can't get windows updates downloaded. 

Wish I had never bought download.

Is there any resolution to this problem?  I am experiencing the same symptoms:  New Windows 8 system, first connect to Network works fine.  Shutdown, reboot, then connection fails with Error 651.  Windows 7 works fine.

... Any help?

Hello Mike Carron,

Thank you for posting your issue in Microsoft Community.

I understand that you have issues connecting to network from Windows 8. I will definitely assist you regarding this.

-          Do you have any third party security software installed on your computer?

Perform the following troubleshooting methods:

Method 1:

Start the computer in “Safe mode with Networking” and then check how it works. Follow these steps to start the computer to safe mode.

a.       Press the ‘Windows + R’ key on the keyboard.

b.      In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.

c.       Click the ‘Boot’ tab.

d.      Under ‘Boot Options’, select the ‘Safe Boot’ option.

e.      Choose “Network” option below the Safe boot check box:

f.        Click OK and then restart your PC.

Method 2:

Place the computer in clean boot state and then try connecting Windows 8 to network.

You can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

Step 1:

a.       Press the ‘Windows + R’ key on the keyboard.

b.      In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.

c.       Click the ‘Boot’ tab and uncheck ‘Safe Boot’ option.

d.      On the ‘General’ tab, click to select the option ‘Selective startup’, and then click to clear the option Load startup items check box.

e.      On the ‘Services’ tab, click to select the ‘Hide all Microsoft services’ check box, and then click ‘Disable all’.

f.        On the ‘Startup’ tab, click ‘Open Task Manager’. In the Task Manager window under startup tab, right click on each startup item which are enabled and select ‘Disable’.

g.       Click ‘OK’, and then click Restart.

h.      If it works in clean boot state, then follow rest of the steps.

Step 2: Enable half of the services

a.       Follow steps 1a and 1b to start the System Configuration utility.

b.      Click the Services tab, and then click to select the Hide all Microsoft services check box.

c.       Click to select half of the check boxes in the Service list.

d.      Click OK, and then click Restart.

Step 3:

a.       If the problem still occurs, repeat step 1 and step 2. In step 2, click to clear half of the check boxes that you originally selected in the Service list.

b.      If the problem does not occur, repeat step 1 and step 2. In step 2, select only half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.

c.       If only one service is selected in the Service list, and you still experience the problem, the selected service causes the problem. Go to step 6. If no service causes this problem, go to step 4.

Step 4: Enable half of the Startup items

·         If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

Step 5: Determine whether the problem returns

a.       If the problem still occurs, repeat step 1 and step 4. In step 4, click to clear half of the check boxes that you originally selected in the Startup Item list.

b.      If the problem does not occur, repeat step 1 and step 4. In step 4, select only half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.

c.       If only one startup item is selected in the Startup Item list, and you still experience the problem, the startup item that is selected in the list is the service that is causing the problem. Go to step 6.

d.      If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

Step 6:

·         After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then click to clear the check box for the problem item.

Step 7:

Note: After you have finished troubleshooting, follow these steps to boot to normal startup.

a.       Press the ‘Windows + R’ key on the keyboard.

b.      In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.

c.       On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.

d.      When you are prompted to restart the computer, click ‘Restart’.

Method 3:

Disable all the security software and then check if this fixes the issue.

Warning: Security software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

I hope this helps fixing your issue. Still if you face the same issue, reply to this thread we will be happy to assist you further.