Windows 8 Explorer.exe keeps crashing and restarting

Anonymous

I upgraded my windows 7 ultimate to windows 8 pro couple of weeks before when windows released. After the upgrade the explorer.exe getting restarted every 1 minute. I thought the upgrade was not fine and did a clean install afterwards.. Everything was fine for two weeks and then today

the same problem happened

The explorer is getting restarted and it is no annoying that i cannot use my thinkpad

Please find the error log in found in event viewer

Faulting application name: explorer.exe, version: 6.2.9200.16384, time stamp: 0x50107dbc

Faulting module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405

Exception code: 0xc000071f

Fault offset: 0x000000000011808f

Faulting process ID: 0xf00

Faulting application start time: 0x01cdbbec7ad21138

Faulting application path: C:\WINDOWS\explorer.exe

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report ID: ddf2f77e-27df-11e2-be75-685d432e670f

Faulting package full name:

Faulting package-relative application ID:

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41 answers

Anonymous

2012-12-30T21:23:37+00:00

I am having a similar problem with Windows 8 (clean install), but the issue is slightly different than described here.

With no apparent pattern, sometimes when I want to right-click a folder in Explorer to then drill down to copy a file to paste elsewhere, Explorer crashes - it switches to what looks like a blank Start menu with the task bar at the bottom, and after 10-15 seconds the desktop appears but the right-click operation has aborted.

Also, if I am able to successfully right-click and copy the file, when I then try and right-click the target folder to paste the file, Explorer crashes in the same way.

Even if I right-click to try and bring up Properties, Explorer crashes. Once it starts doing this, it will not stop doing it even after a reboot, until I am again able to right-click and bring up the property sheet of that folder...once I can do that, Explorer will behave correctly.

I have been completely unable to induce this behavior. It is random and intermittent, but I can tell I am looking at some kind of fault in Windows 8 Explorer.

Any hints? Any suggestions to try and enable some feature to catch Windows 8 Explorer misbehaving, when it happens, so I can post details for analysis?
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Anonymous

2012-12-31T14:25:26+00:00

Just to update my problem, an automatic update appears to have resolved the constant crashing and the AppleCharger.sys error.
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Anonymous

2013-01-01T01:37:57+00:00

Hi Goose,

Thank you for your response.

Glad to know that the has been taken care off by Windows udpates.

Please feel free to reply, in case you face any other issues with Windows in future.
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Anonymous

2013-01-01T03:56:17+00:00

Hi there Sharief, happy new year to you.

My explorer.exe issue still exists, I am not sure what update Goose66 was referring to, but I have not had any new updates come down apart from Defender virus definitions.

Do you have any suggestions for me, I pasted my error code above?

Should I perhaps try an explorer replacement such as directory opus?

Do you have any suggestions for me?

Thanks

Mark
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Anonymous

2013-01-12T22:56:51+00:00

for those having this problem if you have Mozy backup installed go to their forums there is a fix for this - I followed the instructions on the mozy board and now no more bsod's
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