Windows 8 Explorer.exe keeps crashing and restarting

for those having this problem if you have Mozy backup installed go to their forums there is a fix for this  - I followed the instructions on the mozy board and now no more bsod's

Hi there Sharief, happy new year to you.

My explorer.exe issue still exists, I am not sure what update Goose66 was referring to, but I have not had any new updates come down apart from Defender virus definitions.

Do you have any suggestions for me, I pasted my error code above?

Should I perhaps try an explorer replacement such as directory opus? 

Do you have any suggestions for me?

Thanks

Mark

Just to update my problem, an automatic update appears to have resolved the constant crashing and the AppleCharger.sys error.

I am having a similar problem with Windows 8 (clean install), but the issue is slightly different than described here.

With no apparent pattern, sometimes when I want to right-click a folder in Explorer to then drill down to copy a file to paste elsewhere, Explorer crashes - it switches to what looks like  a blank Start menu with the task bar at the bottom, and after 10-15 seconds the desktop appears but the right-click operation has aborted.

Also, if I am able to successfully right-click and copy the file, when I then try and right-click the target folder to paste the file, Explorer crashes in the same way.

Even if I right-click to try and bring up Properties, Explorer crashes.  Once it starts doing this, it will not stop doing it even after a reboot, until I am again able to right-click and bring up the property sheet of that folder...once I can do that, Explorer will behave correctly.

I have been completely unable to induce this behavior.  It is random and intermittent, but I can tell I am looking at some kind of fault in Windows 8 Explorer.

Any hints?  Any suggestions to try and enable some feature to catch Windows 8 Explorer misbehaving, when it happens, so I can post details for analysis?

I have a similar issue when viewing folders with a large amount of files via explorer.exe.  I thought initially my upgrade from windows 7 to windows 8 pro (x64) might have been to blame, so I did a fresh reinstall and the issue is back.

I slowly replaced my favourite applications, like Skype, MSN, Yahoo Messenger and NERO none of these seem to be the culprit I am thinking a windows update might be triggering the issue.

In windows 7 the same issue did not exist on the same hardware, and my laptop with windows 7 x64 with the same applications does not cause the problem.

Why does Microsoft torture us so?  Steven Balmer surely must have bought a lot of Apple shares.

Regards

Mark

Description

Faulting Application Path: C:\Windows\explorer.exe

Problem signature

Problem Event Name: APPCRASH

Application Name: Explorer.EXE

Application Version: 6.2.9200.16433

Application Timestamp: 50763312

Fault Module Name: StackHash_58b1

Fault Module Version: 6.2.9200.16420

Fault Module Timestamp: 505ab405

Exception Code: c0000374

Exception Offset: PCH_BF_FROM_ntdll+0x0000000000002C2A

OS Version: 6.2.9200.2.0.0.256.103

Locale ID: 3081

Additional Information 1: 58b1

Additional Information 2: 58b107ff772738b9d40473f199a9bbac

Additional Information 3: b522

Additional Information 4: b52212de656cbd56c1c74c81c1f614a4

Extra information about the problem

Bucket ID: b580a4a6a7c292c5d36288585025615f (83237873)