hp wireless button changes airplane mode

Anonymous

I just upgraded my 64 bit HP Pavilion g7 2010 nr to windows 8. now, whenever i try to use the wireless button (Fn + F12) it changes the airplane mode instead of wifi.

ive updated my wifi card drivers (Ralink RT5390) and and the HP wireless button driver as well

i can use ethernet, but im at school and its not always easy to find a ethernet port

theres no other way to get wifi on because the troubleshooter says to "make sure the switch is turned on"

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

57 answers

Anonymous

2013-01-04T17:20:44+00:00

BTW, If I troubleshoot using the Airplane Icon...

"Turn on wireless capability

Use the switch on the front or side of the computer, or function keys if available, to enable wireless capability on this computer."
Was this answer helpful?

0 comments No comments
Anonymous

2013-01-04T18:42:47+00:00

Well it looks like we are on the same page. You are right.. you must have something not normal going on. I suggest you try the folks over at the eightforums http://www.eightforums.com and show them this thread. After they read it all and catch up, they might be able to help you.. it's so far the best windows eight forum on the web. I'm sorry I could not get you working. It would take sitting down in front of your rig and trying lots of stuff to track down the problem.. for me anyway and I'm sure you have done that till your pulling your hair out. I wish you the best of luck. If you find and are able to fix the problem, please post it here.. I'd like to know how it got fixed. Aside from your PC troubles, I hope you have a great weekend Bobby.
Was this answer helpful?

0 comments No comments
Anonymous

2013-01-04T22:30:05+00:00

Thanks for your concern and help. I will definitely let you know when this works out, but trust me... I am convinced it is beyond my capabilities regarding installing drivers and settings. It just has to be the drivers or firmware we are given to work with at this point. Enjoy your weekend too. Stay tuned...
Was this answer helpful?

0 comments No comments
Anonymous

2013-01-05T00:43:38+00:00

Thanks for your concern and help. I will definitely let you know when this works out, but trust me... I am convinced it is beyond my capabilities regarding installing drivers and settings. It just has to be the drivers or firmware we are given to work with at this point. Enjoy your weekend too. Stay tuned...

I have the same exact problem as Bobby. The f12 key is amber and nothing will change it.

It is weird though that when you plug in the battery, the problem comes back. What has to do the battery with the drivers?
Was this answer helpful?

0 comments No comments
Anonymous

2013-01-05T14:45:06+00:00

Herman, that is what I have wondered too. I have not installed the battery while the computer is running under A/C power since my brain tells me that is not a good idea.

If you go Device Manager and right click on your network card, under Power Management you will see the box is checked by default to allow Windows to shut down the card to save power.

I unchecked that. No effect on the problem.

I also removed HP Power Manager and am letting Windows manage that for now.

Still, doing that... no difference.

It does seem that the battery is part of the problem. Like all the various ideas suggest, shut down, remove the battery, hold the power button down 30 seconds. Plug in the A/C but not the battery, turn on the laptop and hit F10 to go to BIOS, choose Default and save... and mine comes up with the F12 wireless button blue and working. ...until you restart without doing all that. It goes back to amber and F12 only turns on or off airplane mode.

Mystery for sure.
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments