hp wireless button changes airplane mode

Anonymous
2012-11-17T03:35:15+00:00

I just upgraded my 64 bit HP Pavilion g7 2010 nr to windows 8. now, whenever i try to use the wireless button (Fn + F12) it changes the airplane mode instead of wifi.

ive updated my wifi card drivers (Ralink RT5390) and and the HP wireless button driver as well

i can use ethernet, but im at school and its not always easy to find a ethernet port

theres no other way to get wifi on because the troubleshooter says to "make sure the switch is turned on"

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2012-12-31T14:47:46+00:00

    I have searched all over the net for weeks now and no solution.  I have talked to HP support which only gets lame answers, although they are very professional about it.  LOL.  I was sent a new Ralink card and of course, no difference.  One rep suggested I send the laptop in to them.  I refused.  An. other told me to roll back to Win 7 so he could verify that Win 8 is the problem.  I laughed and told him, "you roll back your laptop."  I had one rep agree with me that the problem is BIOS.  He said he would move the ticket up to a higher level.  It seems like HP reps have no knowledge of this problem and are unaware of the hundreds of posts regarding this issue.

    After trying every solution I have found, still no wireless button. I am running off hard wired ethernet and can plug in my iPhone in USB and hot spot.  But this is a real work around that HP needs to fix.

    I am almost certain it is BIOS.  The other drivers seem to function for the wireless card and button, but the button is not functioning in the manner of its design.

    Good luck folks and Happy New Year.  Maybe we will have this solved soon, HP...are you listening?

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  2. Anonymous
    2012-12-31T11:55:06+00:00

    has someone figured out the solution?

    I did exactly the same thing with my hp laptop:

    First i thought it was the problem with the button - got a driver for it, but the damn wireless still greyed out and the button switches between airplane mode only.

    Wireless devices both Wifi and Bluetooth greyed out

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  3. Anonymous
    2012-11-27T19:13:09+00:00

    i think the issue might be with the wireless button and not the wireless drivers, because i had to install the driver for the button, and the button didnt do anything before i had installed the driver for it

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  4. Anonymous
    2012-11-27T17:57:48+00:00

    Question:  Should we completely remove Ralink drivers and let Windows 8 handle it?  Or are there no Win 8 Drivers to support this built into the 64 bit install?

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  5. Anonymous
    2012-11-27T17:56:35+00:00

    I am having the same problem.  Have to remove the battery from my DV7-7047CL laptop and hold power button down 30 seconds.  Then it MAY reset and work once, until I shut down.  Next time I power up...same problem.  Amber button that only switches on/off Airplane mode.

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