Need more accurate computer diagnostic tools to find and fix problems

Please post a copy of a chkdsk report on your C partition select Start, Run, type "cmd" without quotes in the box and press the ENTER key. Type chkdsk and press the ENTER key and a report, detailing amongst other things a summary of how the disk space is utilised, is provided. If you want a report on a partition or drive other than C you need to go to that partition. To access F, where F is the required partition you type F: and press the ENTER key.

Copying reports from a command prompt can be tricky. Right click and select Mark. This enables you to highlight selected text and click to copy. You then go to an open Word, Notepad or similar file, right click and paste. The selected text transfers from your clipboard to the open file. You can paste directly into a reply message to most forums.

In Windows 7 you may need to use an Elevated Command Prompt;

http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html

Would you also run the Windows 7 Memory Diagnostic Tool:

http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

Doug

Please recheck

To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked

Checked

and "Hide protected operating system files" is unchecked.

Unchecked

You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

Not checked.

Yes, all these are true, still nothing in the minidump folder or with that file name.

If I could attach a screen shot, I would.

The only DMP filles are from firefox

Doug

Please recheck

To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

Yes. I always have those options on, but there is nothing in the folder, no dump file. I checked that the system is configured to save a complete memory dump. The file is specified as %SystemRoot%\MEMORY.DMP, but there is no such file on the machine, minidump folder or anywhere else.

Please post a copy of your dumpfile as a shared file to your Sky Drive with a link here. You most likely need to show hiden files -see below.

http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

For advice on how to configure your system to create dump files please read:

http://support.microsoft.com/kb/254649

The dumpfile will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.