Internet backgammon not working, receiving error: “a network error occurred while communicating with the game server”.

Anonymous
2012-09-13T01:48:25+00:00

Original Title: All of a sudden internet backgammon not working

Just your basic Windows 7 Laptop. Everything was working fine. Started playing internet backgammon....won EVERY game yeah! Took a break for an hour or so...came back and now have message telling me there is a problem connecting to the internet game server.  Anybody know what is wrong??  What it specifically says is "A Network error occurred while communicating with the game server." What the heck does that mean?

Windows for home | Previous Windows versions | Gaming

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Anonymous
2012-09-13T18:29:04+00:00

Hi,


1.     Which browser are you using?

2.     Are you facing same issue with any other games like internet spades?

I would suggest you to follow these methods and check.

Method 1: **** You may check if the issue appears in a clean boot state.

Refer this link: http://support.microsoft.com/kb/929135

If the issue gets resolved, check which non-Microsoft service is causing the problem; referring to the article and following other steps.

**Note:**After you check the functionality in clean boot configure Windows to use Normal startup using the step 7 suggested in the link mentioned above.


Method 2: Temporarily disable the security software and check if the game works fine.

Refer this link: Disable antivirus software

**http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software**

**When you disable Antivirus:**Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.


Method 3: If the above step fails, temporarily disable Windows firewall and check if the game works fine.

Refer this link: Turn Windows Firewall on or off

http://windows.microsoft.com/en-US/windows7/Turn-Windows-Firewall-on-or-off

Note: After checking the functionality turn on Windows Firewall.

Hope this helps!

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  1. Anonymous
    2016-04-08T23:05:14+00:00

    Yeah I can understand if you upgraded from windows 7. I'm sure you are still using a lot of the same system files. I highly doubt that those with a purchased copy of windows 10 (that are downloading their internet games from the app store) are having any issues.

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  2. Anonymous
    2016-04-16T17:13:07+00:00

    People who upgraded from Windows 7 to 8 or 10 retained the use of the pre1installed Windows 7 games. I run Windows 10 and still have the same issues with Internet backgammon as everyone else. The problem clearly lies with the Microsoft game servers and they are simply too stupid or too lazy to fix it.

    Well this is completely BS. The Internet Games Backgammon, Spades, and Checkers are not included with Win10 whether you upgraded from Win7 or not.  If you upgrade a Win7 system to Win10, the games are gone.  There is currently not a hack that works to run them under Win10.

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  3. Anonymous
    2016-04-16T17:41:25+00:00

    Well this is completely BS. The Internet Games Backgammon, Spades, and Checkers are not included with Win10 whether you upgraded from Win7 or not.  If you upgrade a Win7 system to Win10, the games are gone.  There is currently not a hack that works to run them under Win10.

    If by 'this is completely BS' you mean 'this is not at all BS' then you are correct. :P

    See this hack:

    "All games are checked by default and you can manually choose what to install. Your options are: Chess Titans, FreeCell, Hearts, Mahjong Titans, Minesweeper, Purble Place, Solitaire, Spider Solitaire, as well as Internet Backgammon, Checkers, and Spades."

    Read more: http://news.softpedia.com/news/feeling-nostalgic-bring-back-classic-games-in-windows-10-489413.shtml#ixzz460pDFi59

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  4. Anonymous
    2016-04-16T21:19:25+00:00

    "People who upgraded from Windows 7 to 8 or 10 retained the use of the pre1installed Windows 7 games.

    Probably the dumbest thing posted so far.  Learn what you are talking about before you tell other people how dumb their posts are.

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