Internet backgammon not working, receiving error: “a network error occurred while communicating with the game server”.

Anonymous
2012-09-13T01:48:25+00:00

Original Title: All of a sudden internet backgammon not working

Just your basic Windows 7 Laptop. Everything was working fine. Started playing internet backgammon....won EVERY game yeah! Took a break for an hour or so...came back and now have message telling me there is a problem connecting to the internet game server.  Anybody know what is wrong??  What it specifically says is "A Network error occurred while communicating with the game server." What the heck does that mean?

Windows for home | Previous Windows versions | Gaming

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Anonymous
2012-09-13T18:29:04+00:00

Hi,

1.     Which browser are you using?

2.     Are you facing same issue with any other games like internet spades?

I would suggest you to follow these methods and check.

Method 1: **** You may check if the issue appears in a clean boot state.

Refer this link: http://support.microsoft.com/kb/929135

If the issue gets resolved, check which non-Microsoft service is causing the problem; referring to the article and following other steps.

**Note:**After you check the functionality in clean boot configure Windows to use Normal startup using the step 7 suggested in the link mentioned above.

Method 2: Temporarily disable the security software and check if the game works fine.

Refer this link: Disable antivirus software

**http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software**

**When you disable Antivirus:**Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 3: If the above step fails, temporarily disable Windows firewall and check if the game works fine.

Refer this link: Turn Windows Firewall on or off

http://windows.microsoft.com/en-US/windows7/Turn-Windows-Firewall-on-or-off

Note: After checking the functionality turn on Windows Firewall.

Hope this helps!

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  1. Anonymous
    2018-04-18T14:51:54+00:00

    It's NOT your computer it's MSN's game server.  I'm sure their IT experts can fix the problem quite easily. I try writing to Microsoft but they do not respond.

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  2. Anonymous
    2018-04-18T16:22:49+00:00

    I'm increasingly persuaded that the real reason for all the hullabaloo over Backgammon and other bundled Windows games is that MS is trying to extract itself from the games segment entirely.  Not a single one of their Internet games works consistently and I haven't been able to do anything with the Microsoft Games site for the past three years.  I used to think it was my computer, but since I now have a new one with the latest Windows operating system, I'm not so sure.  In Windows 10, the only adult games I see are in the so-called "Solitaire Collection" ... which seems to confirm my suspicions.  I imagine that their old offerings are nothing but problematic and contribute nothing to their bottom line.  We just have to acknowledge that MS games policy is basically one of "benign neglect".

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  3. Anonymous
    2018-04-18T22:03:40+00:00

    I certainly hope that's not the case!!  Louise

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  4. Anonymous
    2018-04-19T23:30:47+00:00

    its working again

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