Internet backgammon not working, receiving error: “a network error occurred while communicating with the game server”.

Anonymous
2012-09-13T01:48:25+00:00

Original Title: All of a sudden internet backgammon not working

Just your basic Windows 7 Laptop. Everything was working fine. Started playing internet backgammon....won EVERY game yeah! Took a break for an hour or so...came back and now have message telling me there is a problem connecting to the internet game server.  Anybody know what is wrong??  What it specifically says is "A Network error occurred while communicating with the game server." What the heck does that mean?

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-09-13T18:29:04+00:00

Hi,

1.     Which browser are you using?

2.     Are you facing same issue with any other games like internet spades?

I would suggest you to follow these methods and check.

Method 1: **** You may check if the issue appears in a clean boot state.

Refer this link: http://support.microsoft.com/kb/929135

If the issue gets resolved, check which non-Microsoft service is causing the problem; referring to the article and following other steps.

**Note:**After you check the functionality in clean boot configure Windows to use Normal startup using the step 7 suggested in the link mentioned above.

Method 2: Temporarily disable the security software and check if the game works fine.

Refer this link: Disable antivirus software

**http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software**

**When you disable Antivirus:**Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 3: If the above step fails, temporarily disable Windows firewall and check if the game works fine.

Refer this link: Turn Windows Firewall on or off

http://windows.microsoft.com/en-US/windows7/Turn-Windows-Firewall-on-or-off

Note: After checking the functionality turn on Windows Firewall.

Hope this helps!

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  1. Anonymous
    2018-01-24T16:29:22+00:00

    internet games came with windows 7.  They all usually work well but, if you look back, every now and then the same thing would happen...network error trying to connect with game server.  Sometimes it would take a few days to comeback.  You keep insinuating that it's our problem when, in reality, it's still a Microsoft problem.  Please fix now...it's been down since Jan.13, 2018  Thanks

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  2. Anonymous
    2018-01-24T16:30:30+00:00

    Babu, Please fix it now! Thanks

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  3. Anonymous
    2018-01-24T17:20:33+00:00

    The Microsoft copyright for the 3 internet games is dated 2009.  It is their responsibility to keep them working is it not!?

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  4. Anonymous
    2018-01-24T22:07:15+00:00

    The Microsoft copyright for the 3 internet games is dated 2009.  It is their responsibility to keep them working is it not!?

    Why did you answer a question with a question??

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