Internet backgammon not working, receiving error: “a network error occurred while communicating with the game server”.

Anonymous

Original Title: All of a sudden internet backgammon not working

Just your basic Windows 7 Laptop. Everything was working fine. Started playing internet backgammon....won EVERY game yeah! Took a break for an hour or so...came back and now have message telling me there is a problem connecting to the internet game server. Anybody know what is wrong?? What it specifically says is "A Network error occurred while communicating with the game server." What the heck does that mean?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Hi,

1. Which browser are you using?

2. Are you facing same issue with any other games like internet spades?

I would suggest you to follow these methods and check.

Method 1: **** You may check if the issue appears in a clean boot state.

Refer this link: http://support.microsoft.com/kb/929135

If the issue gets resolved, check which non-Microsoft service is causing the problem; referring to the article and following other steps.

**Note:**After you check the functionality in clean boot configure Windows to use Normal startup using the step 7 suggested in the link mentioned above.

Method 2: Temporarily disable the security software and check if the game works fine.

Refer this link: Disable antivirus software

**http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software**

**When you disable Antivirus:**Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 3: If the above step fails, temporarily disable Windows firewall and check if the game works fine.

Refer this link: Turn Windows Firewall on or off

http://windows.microsoft.com/en-US/windows7/Turn-Windows-Firewall-on-or-off

Note: After checking the functionality turn on Windows Firewall.

Hope this helps!

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88 additional answers

Anonymous

2018-01-14T19:10:18+00:00

It's the fault of the IT experts who can't be bothered to know the difference and just remove the hackers!
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Anonymous

2018-01-14T19:11:25+00:00

So what if you think it's a game of chance, it's still fun to play!!
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Anonymous

2018-01-15T01:10:22+00:00

CONNECTING TO THE GAME SERVER.................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................. .............................................................................................................................................................................................................................................................................................................................................................................................................................. ......................................................................................................................................................................................................................................................................................................................................................................................................................................................... .. ......................................................................................................................................................................................................................................................................................................................................................................................................................................................... ......................... .............................
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Anonymous

2018-01-16T04:22:47+00:00

Been 1 week now....

CONNECTING TO THE GAME SERVER.................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................. .............................................................................................................................................................................................................................................................................................................................................................................................................................. ......................................................................................................................................................................................................................................................................................................................................................................................................................................................... .. ......................................................................................................................................................................................................................................................................................................................................................................................................................................................... ......................... .............................
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