Internet backgammon not working, receiving error: “a network error occurred while communicating with the game server”.

Anonymous
2012-09-13T01:48:25+00:00

Original Title: All of a sudden internet backgammon not working

Just your basic Windows 7 Laptop. Everything was working fine. Started playing internet backgammon....won EVERY game yeah! Took a break for an hour or so...came back and now have message telling me there is a problem connecting to the internet game server.  Anybody know what is wrong??  What it specifically says is "A Network error occurred while communicating with the game server." What the heck does that mean?

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-09-13T18:29:04+00:00

Hi,

1.     Which browser are you using?

2.     Are you facing same issue with any other games like internet spades?

I would suggest you to follow these methods and check.

Method 1: **** You may check if the issue appears in a clean boot state.

Refer this link: http://support.microsoft.com/kb/929135

If the issue gets resolved, check which non-Microsoft service is causing the problem; referring to the article and following other steps.

**Note:**After you check the functionality in clean boot configure Windows to use Normal startup using the step 7 suggested in the link mentioned above.

Method 2: Temporarily disable the security software and check if the game works fine.

Refer this link: Disable antivirus software

**http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software**

**When you disable Antivirus:**Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 3: If the above step fails, temporarily disable Windows firewall and check if the game works fine.

Refer this link: Turn Windows Firewall on or off

http://windows.microsoft.com/en-US/windows7/Turn-Windows-Firewall-on-or-off

Note: After checking the functionality turn on Windows Firewall.

Hope this helps!

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  1. Anonymous
    2017-08-19T21:39:44+00:00

    You're a riot.  Basic grammar!  I have a B.A. in English, and also a Masters degree from Harvard University.  You may have heard of it.  Of course you don't know who Ove is, because you're not very literate yourself and like to project that onto other people!  Ove is from A MAN CALLED OVE, which is both a popular book and movie.

    I have no desire to continue this worthless dialog with you.  Get over YOURself.  You are a real jerk.

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  2. Anonymous
    2017-07-21T18:31:52+00:00

    lol...   I couldn't agree more.  

    I wouldn't mind all the sound and fury about the Windows version of BG if it had ever been a decent game.  In fact, all computer versions are a pale imitation of the ancient game they purport to emulate.   Without random dice, the game involves no more skill than a slot machine.  People don't seem to understand that computers -- by intent -- can't tolerate random outcomes from anything they're designed to do.  In other words, nothing happens by chance and the rules of probability simply don't apply.   

    Personally, I think Microsoft -- quite consciously -- does the absolute minimum to support Windows 7 (which is otherwise quite sound) because there's no business incentive for them to support a product that's obsolescing.    

    I stand by my own assertion that many of the problems people report are the result of the "snowflakes" and  "microsoft pussies" you mention.

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  3. Anonymous
    2017-07-17T11:31:22+00:00

    It's nice to see that most Microsoft players have united & formed a syndicate toKILL their Network Connectionrather than forfeiting or resigning the game!!!

    Yes guys there is NO problem from MS it's just syndicated players who formed a pact to KILL THEIR CONNECTION....

    Thanks Peewee, I mean Peeeeejay

    ALL Hail to the BG King

    I mean we are talking about BGs "Blow Good.."

    Right right

    sorry

    & for God's sake Babu it's clear that the mistake if from MS

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  4. Anonymous
    2016-05-20T04:03:51+00:00

    This thread is like every other thread I have read from Microsoft Support. Some guy from India gives you a list of useless things to try when the truth is That Microsoft just wants the free games to go away. I get similar results with free online poker, with Spades, and with any multiplayer Microsoft game I try to play. It is random. You might find an opponent one time and actually finish a match with that person. The next match you try crashes mid game. The next time you try you can't even make a match. It is clearly Microsoft's "problem" and it is probably Microsoft's solution to leaving behind all of the game players they hooked in the first place. I'm done with it.

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