Can't install a language pack

Anonymous
2012-11-04T12:22:27+00:00

Hello,

When i install a language pack, after the download and at the end of the installation progress bar, it says:

The following updates were not installed:

French Language Pack - Windows 8 for x64-based Systems - (KB2607607) [fr-FR_LP]

And there is no information about the error(s).

What can i do ? Is there somewhere i could see a detailed log with possibly more information about errors that occured ?

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  1. Anonymous
    2013-06-14T15:32:23+00:00

    if you look at the \windows\windowsupdate.log file, it gives a lot more details about the failure, not exactly human readable with so many errors.  some lines even mentioned update is not allowed to download due to service regulation or download size limitation, which doesn't make any sense.

    also \windows\SoftwareDistribution\reportingevents.log said it is 0x80070002 http://support.microsoft.com/kb/910336 (BTW, Windows 8 does not have no automatic update service mentioned in the article, i assume it was written for Windows 7)

    in my case - 1st computer - Korean Language Pack.  strangest thing is, I installed the Chinese Simplified a few days before and it worked fine.

    The first time I install it, it won't even show it is downloading like other languages, just blank in the popup box, so i have to cancel it, reboot, and try again, then it downloaded 75.50MB, but got that error everyone else were talking about. If I tried again, it won't even download and start install immediate and failed eventually. i assume the first time has some glitch and corrupted something.

    I go into \windows\SoftwareDistribution\download (where the install CAB is in) and \windows\SoftwareDistribution\eventcache.v2 and moved those files out.  still won't re-download, just failed after install, must be cached/registered in more files/folders.  I gave up and renamed the whole SoftwareDistribution, re-download, still no good like others mentioned.  downside in that route, windows update has to re-download 20 updates, over 750MB and reinstall again ...

    and then it happened on another box.  Chinese Simplified installed ok.  then Chinese Traditional got the same problem as Korean as other machine, blank screen 1st time, eventually it downloaded and install, then failed.  try japanese, works fine.

    on the third box, chinese simplified, chinese traditional, japanese all installed fine.

    on Windows RT box I tried, chinese simplified failed also.

    I have the same problem

    I bought in Spain a new laptop with pre-installed Office.

    Stabdard languages of course Spanish.

    I can download and install English without any problem.

    But i want also Dutch, because we are Diutch.

    But the installation of the Dutch languages fails.

    I agree with some other users here, that MS is blocking some combinations of Languages.

    Hennie

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  2. Anonymous
    2013-06-24T07:59:02+00:00

    They obviously don't give a **** its 24 june and still no fix.

    FFS MICROSOFT I PAYED MONEY FIX YOUR **** OR I WILL GO BACK TO LINUX!

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  3. Anonymous
    2013-06-24T14:07:37+00:00

    I had exactly the same problem, trying to install the Spanish language pack on a primary Dutch system.

    Then I did a factory reset and after passing the first Windows 8 setup steps, I directly went for the language pack, without checking for anything else (not even updates).

    Then it worked wonderful.

    So this method works, but I think for most people a factory reset is going a bit too far.

    So Microsoft should definitely come up with a more suitable solution.

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  4. Anonymous
    2013-06-27T14:57:10+00:00

    give up, guys.

    get a mac

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  5. Anonymous
    2013-06-27T18:18:26+00:00

    Can confirm that only format C:/ and fresh re-install works. Then immediately install language packs and carefully watch not to get the update process interrupted or aborted... otherwise you will likely have to re-install yet again. (Don't ask. Just don't.) Also, if you have no SSD hard disk, run chkdsk to confirm your hard drive is not damaged. In my case formatting did not help, because my hard disk had bad sectors.

    And of course, if you can afford to, rather just go and buy a Mac. If one adds up the time fixing Windows, one probably will see that switching to Mac is a worthwhile investment [...]. Oh well.

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