Can't install a language pack

Anonymous
2012-11-04T12:22:27+00:00

Hello,

When i install a language pack, after the download and at the end of the installation progress bar, it says:

The following updates were not installed:

French Language Pack - Windows 8 for x64-based Systems - (KB2607607) [fr-FR_LP]

And there is no information about the error(s).

What can i do ? Is there somewhere i could see a detailed log with possibly more information about errors that occured ?

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  1. Anonymous
    2013-06-05T19:48:24+00:00

    if you look at the \windows\windowsupdate.log file, it gives a lot more details about the failure, not exactly human readable with so many errors.  some lines even mentioned update is not allowed to download due to service regulation or download size limitation, which doesn't make any sense.

    also \windows\SoftwareDistribution\reportingevents.log said it is 0x80070002 http://support.microsoft.com/kb/910336 (BTW, Windows 8 does not have no automatic update service mentioned in the article, i assume it was written for Windows 7)

    in my case - 1st computer - Korean Language Pack.  strangest thing is, I installed the Chinese Simplified a few days before and it worked fine.

    The first time I install it, it won't even show it is downloading like other languages, just blank in the popup box, so i have to cancel it, reboot, and try again, then it downloaded 75.50MB, but got that error everyone else were talking about. If I tried again, it won't even download and start install immediate and failed eventually. i assume the first time has some glitch and corrupted something.

    I go into \windows\SoftwareDistribution\download (where the install CAB is in) and \windows\SoftwareDistribution\eventcache.v2 and moved those files out.  still won't re-download, just failed after install, must be cached/registered in more files/folders.  I gave up and renamed the whole SoftwareDistribution, re-download, still no good like others mentioned.  downside in that route, windows update has to re-download 20 updates, over 750MB and reinstall again ...

    and then it happened on another box.  Chinese Simplified installed ok.  then Chinese Traditional got the same problem as Korean as other machine, blank screen 1st time, eventually it downloaded and install, then failed.  try japanese, works fine.

    on the third box, chinese simplified, chinese traditional, japanese all installed fine.

    on Windows RT box I tried, chinese simplified failed also.

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  2. Anonymous
    2013-06-01T19:48:36+00:00

    Also same problem. Would really be nice if Microsoft could find the time to make their OS become usable...

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  3. Anonymous
    2013-03-06T16:48:15+00:00

    Hallo all! I have the exactly same problem with Italian language pack! I have try some troubleshoting task but no way!

    All this issue fail to resolve the problem, and if the only problem is to refresh or re-install the PC... Microsoft can close this forum and support... ;-O

    Then please Microsoft support give soon one solution for this problems...

    Thanks

    Best regards

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  4. Anonymous
    2013-02-24T21:19:09+00:00

    I tried formatting the hard drive and re-installing the software several times. However I could not fix the bug.

    So I asked a friend of mine to borrow a dvd with the language I wanted. Then I used my serial and solved the problem.

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  5. Anonymous
    2013-02-23T09:33:53+00:00

    I'm having the same problem. I can't download the English language pack. It's p,.ssing me off, big time.

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