Please run the following commands, and post the results.
SC QUERYEX MpsSvc
SC QUERYEX KeyIso
SC QUERYEX Wlansvc
SC QUERYEX dot3svc
SC QUERYEX BFE
SC QUERYEX PolicyAgent
SC QUERYEX IKEEXT
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Watermark on desktop: "Windows 7 build 7601 This copy of windows is not genuine." I have had Windows 7 running for 15 mo.; bought from HP. It is genuine. Tried to activate and ran slui.exe - no success. Ran MGADIAG with results as follows:
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {998A7F9F-2A4B-44ED-BA11-EC66B03D29E2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{998A7F9F-2A4B-44ED-BA11-EC66B03D29E2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-2978311456-595975254-546380561</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>p7-1080t</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>7.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20110722000000.000000+000</Date></BIOS><HWID>5D4A3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 11:24:2012 08:59
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc
HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAAACAAAAAQABAAEAonagc8aHJOn6mtb2Yj1YpRQZLnM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
DBGP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
Any suggestions on above? Thanks.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please run the following commands, and post the results.
SC QUERYEX MpsSvc
SC QUERYEX KeyIso
SC QUERYEX Wlansvc
SC QUERYEX dot3svc
SC QUERYEX BFE
SC QUERYEX PolicyAgent
SC QUERYEX IKEEXT
RESULTS
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>NET START BITS
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>NET START BFE
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>NET START TRUSTEDINSTALLER
The Windows Modules Installer service is starting.
The Windows Modules Installer service was started successfully.
C:\Windows\system32>NET START WUAUSERV
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>NET START MPSSVC
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>
That loosks normal enough.
Please run the following commands - it may show something about the general environment that I'm not seeing.
NET START BITS
NET START BFE
NET START TRUSTEDINSTALLER
NET START WUAUSERV
NET START MPSSVC
RESULTS OF ABOVE COMMANDS:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ICACLS C:\Windows\system32\sppsvc.exe
C:\Windows\system32\sppsvc.exe NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
Successfully processed 1 files; Failed processing 0 files
C:\Windows\system32>ICACLS C:\Windows\system32\en-US\sppsvc.exe.mui
C:\Windows\system32\en-US\sppsvc.exe.mui NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)
Successfully processed 1 files; Failed processing 0 files
C:\Windows\system32>DIR C:\Windows\sppsvc.* /S
Volume in drive C is OS
Volume Serial Number is 08BF-FFC9
Directory of C:\Windows\Prefetch
11/28/2012 09:47 PM 18,700 SPPSVC.EXE-B0F8131B.pf
1 File(s) 18,700 bytes
Directory of C:\Windows\System32
11/20/2010 10:23 PM 3,524,608 sppsvc.exe
1 File(s) 3,524,608 bytes
Directory of C:\Windows\System32\en-US
11/21/2010 02:06 AM 18,944 sppsvc.exe.mui
1 File(s) 18,944 bytes
Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp.resources_3
1bf3856ad364e35_6.1.7600.16385_en-us_f8bce8b9508ba1f6
11/21/2010 02:06 AM 18,944 sppsvc.exe.mui
1 File(s) 18,944 bytes
Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp_31bf3856ad3
64e35_6.1.7601.17514_none_78875ce737927d27
11/20/2010 10:23 PM 3,524,608 sppsvc.exe
1 File(s) 3,524,608 bytes
Total Files Listed:
5 File(s) 7,105,804 bytes
0 Dir(s) 670,878,490,624 bytes free
C:\Windows\system32>
Error 5 is access denied - which we already pretty much knew :(
please run the following commands....
ICACLS C:\Windows\system32\sppsvc.exe
ICACLS C:\Windows\system32\en-US\sppsvc.exe.mui
DIR C:\Windows\sppsvc.* /S
post the results