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Watermark on desktop: "Windows 7 build 7601 This copy of windows is not genuine." I have had Windows 7 running for 15 mo.; bought from HP. It is genuine. Tried to activate and ran slui.exe - no success. Ran MGADIAG with results as follows:
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {998A7F9F-2A4B-44ED-BA11-EC66B03D29E2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{998A7F9F-2A4B-44ED-BA11-EC66B03D29E2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-2978311456-595975254-546380561</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>p7-1080t</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>7.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20110722000000.000000+000</Date></BIOS><HWID>5D4A3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 11:24:2012 08:59
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc
HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAAACAAAAAQABAAEAonagc8aHJOn6mtb2Yj1YpRQZLnM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
DBGP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
Any suggestions on above? Thanks.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
RemoveWAT.rar is definitely NOT 'acceptable' - it's a hack to circumvent activation and validation requirements. It should be deleted ASAP.
Where did you get teh idea that running this tool was a good idea?
I said to download the Farbar scanner - NOT anything else!
Please run a new MGADiag report and post the results.
OK I downloaded the Reimageplus scanner and ran it. After completion, I rebooted. Message stated: “installing windows updated”; “Repair Successfully completed.” I could not figure out how to copy the report; I could not highlight the text. There was no right click menu with options to copy. If you know how I can do this, let me know. I did print it and will summarize below:
“fresh files installed; faulty files removed
we discovered 1607 files that had to be replaced on your system
5% files replaced
2% files missing
3% of files were damaged and/or incomplete
8% Registry entries reset “
Also, after Remageplus completed, Symantec 360 had a message: Risk in compressed file ”remove wat.rar” have been detected (the compressed file and all of its contents including infected files will be deleted”). I did not click to remove it since I was afraid it might interfere with Reimageplus. This message re-appeared after reboot. I did click to remove the file at that time.
I did previously run a full Norton 360 scan since I had this problem but did not get this or any other message. I may have downloaded the remove.wat file when I was trying to fix this myself the last few weeks.
The watermark “This copy of Windows is not genuine” has disappeared. I also have some Windows updates available to install. Before it would not let me do any Windows updates due to the not genuine message. It looks like the problem is solved. Let’s wait a few days to verify. Thanks very much for your help.
I'm obviously missing something!
Please download the Farbar Service Scanner from http://www.bleepingcomputer.com/download/farbar-service-scanner/
Run it, and tick all the options, then click on the Scan button - copy and paste the report to your reponse.
(I only discovered this tool today - and this is already the third thread I'm having to use it in!)
RESULTS:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>NET START NDISUIO
The NDIS Usermode I/O Protocol service was started successfully.
C:\Windows\system32>NET START EAPHOST
The Extensible Authentication Protocol service is starting.
The Extensible Authentication Protocol service was started successfully.
C:\Windows\system32>NET START DOT3SVC
The Wired AutoConfig service is starting.
The Wired AutoConfig service was started successfully.
C:\Windows\system32>NET START WLANSVC
The WLAN AutoConfig service is starting.
The WLAN AutoConfig service was started successfully.
C:\Windows\system32>
Yes, I have a wireless card and router. It is used by other users with laptop computers for internet access.
OK they seem normal enough
please run the following commands and post the results...
NET START NDISUIO
NET START EAPHOST
NET START DOT3SVC
NET START WLANSVC
(does you system actually have a Wireless network card?)
