Windows 7 build 7601 This copy of windows is not genuine.

OUCH!

with that many problems, it's almost surprising your system is functioning at all.

There's little I can do, in all likelihood, about that mass of problems, and a repair install is all that I can see as a solution.

I ran the tool with the results below. The summary below  is what was shown at the bottom of the report. It did not solve the problem. I have the same symptoms (watermark & cannot do Windows Update – same error message).  I don’t mind sharing info to help others with this problem but don’t really like uploading info that might have personal information in the files. I guess I am doing that on this forum anyway. I will try to get a Skydrive account set up sometime today.

CheckSUR Tool Results:

Summary:

Seconds executed: 482

 Found 3754 errors

CSI Missing Deployment Key Total count: 484

CBS Watchlist Package Missing Total count: 2297

CBS Watchlist Component Missing Total count: 973

Your errors normallyresult from a pretty well-defined problem with one service.

That is not the case here, so we're trying to find out what the affected service is, and why - only then can we direct a fix to that area.

Please download and save  the CheckSUR tool from http://support.microsoft.com/kb/947821

(you'll need to look in the details for Method 2)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.

The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file 

• and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your public SkyDrive so I can take a look - post a link in your reply.

The idea of uploading is that the files are then available to anyone who wishes to assist or learn (or check findings) - email prevents this peer-review, and potentially reduces your chances of a fix, and also increases the chances of 'fraudulent' activity by ether poster or responder.

You can use any fileshare site you like but one advantage of the SkyDrive is that it is free, and advert-free - and it has an effective anti-virus scanner!

Can you give me some idea of what we are doing with this troubleshooting? We keep running test after test but I do not understand what they mean and we are not getting any closer to resolution.

I ran the tests below. Presently, the watermark is gone but it will probably reappear. Seems like this could be a virus or malware but I have run Symantec several times. I did try to Check for Windows Updates. Result was “Windows could not search for new updates. Error Code C0000022. Windows encountered an unknown error.” I clicked help for this error but there were no results for it. I have done this before. It seems odd and significant that the problem goes away and then comes back.

Ran CHKDSK; did not see any errors but I was not there at the end upon reboot.

Ran SFCScan. “Windows Resource Protection did not find any integrity violations.”

I do not have a Skydrive account. Can’t I just email the file to your or do something else?

Diagnostic Report (1.9.0027.0):

---

Windows Validation Data-->

Validation Code: 0x8004FE21

Cached Online Validation Code: N/A, hr = 0xc0000022

Windows Product Key: *****-*****-788W3-H689G-6P6GT

Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=

Windows Product ID: 00371-OEM-8992671-00008

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7601.2.00010100.1.0.048

ID: {998A7F9F-2A4B-44ED-BA11-EC66B03D29E2}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Professional

Architecture: 0x00000009

Build lab: 7601.win7sp1_gdr.120503-2030

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{998A7F9F-2A4B-44ED-BA11-EC66B03D29E2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-2978311456-595975254-546380561</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>p7-1080t</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>7.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20110722000000.000000+000</Date></BIOS><HWID>5D4A3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->

On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.

Error: 0x80070426

Windows Activation Technologies-->

HrOffline: 0x8004FE21

HrOnline: N/A

HealthStatus: 0x0001000000000000

Event Time Stamp: 11:28:2012 03:48

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

Tampered Service: sppsvc

HWID Data-->

HWID Hash Current: LAAAAAEAAQABAAEAAAACAAAAAQABAAEAonagc8aHJOn6mtb2Yj1YpRQZLnM=

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20001

OEMID and OEMTableID Consistent: yes

BIOS Information:

ACPI Table Name             OEMID Value       OEMTableID Value

APIC                                     HPQOEM                              SLIC-CPC

FACP                                   HPQOEM                              SLIC-CPC

DBGP                                   HPQOEM                              SLIC-CPC

HPET                                   HPQOEM                              SLIC-CPC

MCFG                                  HPQOEM                              SLIC-CPC

SSDT                                   HPQOEM                              SLIC-CPC

SLIC                                     HPQOEM                              SLIC-CPC

Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories

Right-click on the Command Prompt entry

Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.

You will be told that the drive is locked,

and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

then run the SFC.

SFC -System File Checker - Instructions

Click on Start > All Programs > Accessories

Right-click on the Command Prompt entry

Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.

Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive (http://skydrive.live.com ) and post a link to it so that I can take a look.

Post a new MGADiag report with details of any error messages encountered.