Windows 7 build 7601 This copy of windows is not genuine.

I'll work backwards:)

The Product ID is generated during installation of the OS, using a combination of data from the Key and the hardware. A Product ID may apply to thousands of computers, while your COA Product Key can only apply to one.

The Product Key is generated by MS - the ID is generated by your system, as a way of identifying the machine without exposing the Key to prying eyes :)

How did your system lose activation?

The errors in the CheckSUR log are essentially caused by registry corruption. There are a number of ways this can happen

1. deliberate changes either by the user or with the users aid - such as a 'registry cleaner'
2. malware
3. accidental damage - your errors appear to be mostly in the COMPONENTS hive of the registry, and as I understand it, this is loaded at boot, and saved at shutdown. If something happens during the save  process, such as a power outage, this could cause corruption of this type. Also, disk problems could cause the file to lock at a critical point, and corrupt, or a number of other things could cause it, such as accidentally deleting the file (unlikely - I don't think there are enough errors to account for that)

To verify your current install, visit www.microsoft.com/genuine/validate - you should be offered IE9 and MSE whan it passes.

Feel free to post an MGADiag report, if you like.

Running an SFC scan,and CheckSUR scan won't hurt - both should be clear.

Good Luck with your 'new' computer!

I got Windows reinstalled. Did a clean install. I had a few problems but got through it. I would like to close out this thread by trying to learn something from this problem.

1)      I still don’t really understand the cause of this problem. My guess is that it was from using the Registry Cleanup with Norton 360 and Norton Utilities. I have used these programs for 20 years and have great confidence in them; hate to think they caused the problem. I did notice that upon reinstalling, Norton 360 settings had the default for Registry Cleanup as turned off. It also seems that a virus or malware could be the cause but there seemed to be no evidence of this. What do you think the probable cause was for this error?

2)     I want to verify that I do now have Windows 7 authentication done correctly. I did go through the activation procedure. When I go to My Computer/Properties, it shows at the bottom of the screen “ Windows is activated. “  But it also shows a Product ID number that does not match with any of my computer serial or other numbers and is not the same as the Product Key number. Is this correct?

Thanks again for your help.

@Jeffery

Please start a NEW qusetion of your own - this one is already complicated enough without trying to solve two entirely different problems within the same thread.

Diagnostic Report (1.9.0027.0):

---

Windows Validation Data-->

Validation Code: 0x8004FE21

Cached Online Validation Code: N/A, hr = 0xc0000022

Windows Product Key: *****-*****-8KBCD-7CH9F-J98MT

Windows Product Key Hash: j9pBVAO9mTBYjfma5/E2zc/xlzI=

Windows Product ID: 00371-OEM-9044837-25864

Windows Product ID Type: 3

Windows License Type: OEM System Builder

Windows OS version: 6.1.7601.2.00010100.1.0.048

ID: {5604FC93-BA27-4F7E-A26B-22CD3A71A2EA}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Professional

Architecture: 0x00000009

Build lab: 7601.win7sp1_gdr.120830-0333

TTS Error: T:20121208093732411-

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 100 Genuine

Microsoft Office Standard 2007 - 100 Genuine

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{5604FC93-BA27-4F7E-A26B-22CD3A71A2EA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-J98MT</PKey><PID>00371-OEM-9044837-25864</PID><PIDType>3</PIDType><SID>S-1-5-21-2167391753-1039780810-2827291986</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Qosmio F750</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 1.20  </Version><SMBIOSVersion major="2" minor="5"/><Date>20110506000000.000000+000</Date></BIOS><HWID>5BB03907018400FE</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSHIB</OEMID><OEMTableID>A007E   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>126DC5086CF0D88</Val><Hash>An8adc9Mj7w8hCXGl/XrFiHJo8o=</Hash><Pid>89396-708-4626613-65055</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 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

Licensing Data-->

On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.

Error: 0x80070426

Windows Activation Technologies-->

HrOffline: 0x8004FE21

HrOnline: N/A

HealthStatus: 0x0001000000000000

Event Time Stamp: 12:10:2012 23:09

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

Tampered Service: sppsvc

HWID Data-->

HWID Hash Current: NgAAAAEABAABAAIAAAABAAAAAwABAAEA6GG6qD6z7txqmoRKiKYS0HYkdC4icLL4TGG+Li5z

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20001

OEMID and OEMTableID Consistent: yes

BIOS Information:

  ACPI Table Name    OEMID Value    OEMTableID Value

  APIC            TOSHIB        A007E   

  FACP            TOSHIB        A007E   

  HPET            TOSHIB        A007E   

  BOOT            TOSHIB        A007E   

  MCFG            TOSHIB        A007E   

  ASF!            TOSHIB        A007E   

  SLIC            TOSHIB        A007E   

  SSDT            TOSHIB        SataAhci

  SSDT            TOSHIB        SataAhci

  SSDT            TOSHIB        SataAhci

  SSDT            TOSHIB        SataAhci

  SSDT            TOSHIB        SataAhci

//This is the report from my computer, windows 7 pro, problem "windows is

not genuine "

RemoveWAT breaches the license conditions of Windows - and may leave your system vulnerable to attack from viruses and malware., and may affect other areas of the system as well as those it is intended for. Its use by definition renders the installation counterfeit.