Windows 7 build 7601 This copy of windows is not genuine.

Anonymous
2012-11-27T02:34:43+00:00

Watermark on desktop: "Windows 7 build 7601 This copy of windows is not genuine." I have had Windows 7 running for 15 mo.; bought from HP. It is genuine. Tried to activate and ran slui.exe - no success. Ran MGADIAG with results as follows:

Diagnostic Report (1.9.0027.0):


Windows Validation Data-->

Validation Code: 0x8004FE21

Cached Online Validation Code: N/A, hr = 0xc0000022

Windows Product Key: *****-*****-788W3-H689G-6P6GT

Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=

Windows Product ID: 00371-OEM-8992671-00008

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7601.2.00010100.1.0.048

ID: {998A7F9F-2A4B-44ED-BA11-EC66B03D29E2}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Professional

Architecture: 0x00000009

Build lab: 7601.win7sp1_gdr.120830-0333

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{998A7F9F-2A4B-44ED-BA11-EC66B03D29E2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-2978311456-595975254-546380561</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>p7-1080t</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>7.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20110722000000.000000+000</Date></BIOS><HWID>5D4A3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->

On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.

Error: 0x80070426

Windows Activation Technologies-->

HrOffline: 0x8004FE21

HrOnline: N/A

HealthStatus: 0x0001000000000000

Event Time Stamp: 11:24:2012 08:59

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

Tampered Service: sppsvc

HWID Data-->

HWID Hash Current: LAAAAAEAAQABAAEAAAACAAAAAQABAAEAonagc8aHJOn6mtb2Yj1YpRQZLnM=

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20001

OEMID and OEMTableID Consistent: yes

BIOS Information:

  ACPI Table Name    OEMID Value    OEMTableID Value

  APIC            HPQOEM        SLIC-CPC

  FACP            HPQOEM        SLIC-CPC

  DBGP            HPQOEM        SLIC-CPC

  HPET            HPQOEM        SLIC-CPC

  MCFG            HPQOEM        SLIC-CPC

  SSDT            HPQOEM        SLIC-CPC

  SLIC            HPQOEM        SLIC-CPC

Any suggestions on above? Thanks.

Windows for home | Previous Windows versions | Licensing and activation

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

43 answers

Sort by: Most helpful
  1. Anonymous
    2012-11-30T08:57:37+00:00

    Ah - the WLANSVC and DOT3SVC are showing signs of problems.....

    Both services depend on the Ndisuio and Eaphost services.

    Please run the following commands

    SC QUERYEX NDISUIO

    SC QUERYEX EAPHOST

    post the results.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2012-11-30T02:56:52+00:00

    RESULTS:

    Microsoft Windows [Version 6.1.7601]

    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>SC QUERYEX MpsSvc

    SERVICE_NAME: MpsSvc

    TYPE               : 20  WIN32_SHARE_PROCESS

    STATE              : 4  RUNNING

    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)

    WIN32_EXIT_CODE    : 0  (0x0)

    SERVICE_EXIT_CODE  : 0  (0x0)

    CHECKPOINT         : 0x0

    WAIT_HINT          : 0x0

    PID                : 1420

    FLAGS              :

    C:\Windows\system32>SC QUERYEX KeyIso

    SERVICE_NAME: KeyIso

    TYPE               : 20  WIN32_SHARE_PROCESS

    STATE              : 4  RUNNING

    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)

    WIN32_EXIT_CODE    : 0  (0x0)

    SERVICE_EXIT_CODE  : 0  (0x0)

    CHECKPOINT         : 0x0

    WAIT_HINT          : 0x0

    PID                : 632

    FLAGS              : RUNS_IN_SYSTEM_PROCESS

    C:\Windows\system32>SC QUERYEX Wlansvc

    SERVICE_NAME: Wlansvc

    TYPE               : 20  WIN32_SHARE_PROCESS

    STATE              : 1  STOPPED

    WIN32_EXIT_CODE    : 1077  (0x435)

    SERVICE_EXIT_CODE  : 0  (0x0)

    CHECKPOINT         : 0x0

    WAIT_HINT          : 0x0

    PID                : 0

    FLAGS              :

    C:\Windows\system32>SC QUERYEX dot3svc

    SERVICE_NAME: dot3svc

    TYPE               : 20  WIN32_SHARE_PROCESS

    STATE              : 1  STOPPED

    WIN32_EXIT_CODE    : 1077  (0x435)

    SERVICE_EXIT_CODE  : 0  (0x0)

    CHECKPOINT         : 0x0

    WAIT_HINT          : 0x0

    PID                : 0

    FLAGS              :

    C:\Windows\system32>SC QUERYEX BFE

    SERVICE_NAME: BFE

    TYPE               : 20  WIN32_SHARE_PROCESS

    STATE              : 4  RUNNING

    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)

    WIN32_EXIT_CODE    : 0  (0x0)

    SERVICE_EXIT_CODE  : 0  (0x0)

    CHECKPOINT         : 0x0

    WAIT_HINT          : 0x0

    PID                : 1420

    FLAGS              :

    C:\Windows\system32>SC QUERYEX PolicyAgent

    SERVICE_NAME: PolicyAgent

    TYPE               : 20  WIN32_SHARE_PROCESS

    STATE              : 4  RUNNING

    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)

    WIN32_EXIT_CODE    : 0  (0x0)

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2012-11-30T01:55:08+00:00

    Please run the following commands, and post the results.

    SC QUERYEX MpsSvc

    SC QUERYEX KeyIso

    SC QUERYEX Wlansvc

    SC QUERYEX dot3svc

    SC QUERYEX BFE

    SC QUERYEX PolicyAgent

    SC QUERYEX IKEEXT

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2012-11-29T22:59:18+00:00

    RESULTS

    Microsoft Windows [Version 6.1.7601]

    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>NET START BITS

    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.

    C:\Windows\system32>NET START BFE

    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.

    C:\Windows\system32>NET START TRUSTEDINSTALLER

    The Windows Modules Installer service is starting.

    The Windows Modules Installer service was started successfully.

    C:\Windows\system32>NET START WUAUSERV

    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.

    C:\Windows\system32>NET START MPSSVC

    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.

    C:\Windows\system32>

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2012-11-29T07:18:14+00:00

    That loosks normal enough.

    Please run the following commands - it may show something about the general environment that I'm not seeing.

    NET START BITS

    NET START BFE

    NET START TRUSTEDINSTALLER

    NET START WUAUSERV

    NET START MPSSVC

    Was this answer helpful?

    0 comments No comments