Windows 7 build 7601 This copy of windows is not genuine.

Anonymous
2012-11-27T02:34:43+00:00

Watermark on desktop: "Windows 7 build 7601 This copy of windows is not genuine." I have had Windows 7 running for 15 mo.; bought from HP. It is genuine. Tried to activate and ran slui.exe - no success. Ran MGADIAG with results as follows:

Diagnostic Report (1.9.0027.0):


Windows Validation Data-->

Validation Code: 0x8004FE21

Cached Online Validation Code: N/A, hr = 0xc0000022

Windows Product Key: *****-*****-788W3-H689G-6P6GT

Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=

Windows Product ID: 00371-OEM-8992671-00008

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7601.2.00010100.1.0.048

ID: {998A7F9F-2A4B-44ED-BA11-EC66B03D29E2}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Professional

Architecture: 0x00000009

Build lab: 7601.win7sp1_gdr.120830-0333

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{998A7F9F-2A4B-44ED-BA11-EC66B03D29E2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-2978311456-595975254-546380561</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>p7-1080t</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>7.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20110722000000.000000+000</Date></BIOS><HWID>5D4A3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->

On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.

Error: 0x80070426

Windows Activation Technologies-->

HrOffline: 0x8004FE21

HrOnline: N/A

HealthStatus: 0x0001000000000000

Event Time Stamp: 11:24:2012 08:59

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

Tampered Service: sppsvc

HWID Data-->

HWID Hash Current: LAAAAAEAAQABAAEAAAACAAAAAQABAAEAonagc8aHJOn6mtb2Yj1YpRQZLnM=

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20001

OEMID and OEMTableID Consistent: yes

BIOS Information:

  ACPI Table Name    OEMID Value    OEMTableID Value

  APIC            HPQOEM        SLIC-CPC

  FACP            HPQOEM        SLIC-CPC

  DBGP            HPQOEM        SLIC-CPC

  HPET            HPQOEM        SLIC-CPC

  MCFG            HPQOEM        SLIC-CPC

  SSDT            HPQOEM        SLIC-CPC

  SLIC            HPQOEM        SLIC-CPC

Any suggestions on above? Thanks.

Windows for home | Previous Windows versions | Licensing and activation

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-11-29T02:54:29+00:00

    RESULTS OF ABOVE COMMANDS:

    Microsoft Windows [Version 6.1.7601]

    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>ICACLS C:\Windows\system32\sppsvc.exe

    C:\Windows\system32\sppsvc.exe NT SERVICE\TrustedInstaller:(F)

    BUILTIN\Administrators:(RX)

    NT AUTHORITY\SYSTEM:(RX)

    BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\system32\en-US\sppsvc.exe.mui

    C:\Windows\system32\en-US\sppsvc.exe.mui NT SERVICE\TrustedInstaller:(F)

    BUILTIN\Administrators:(RX)

                                 NT AUTHORITY\SYSTEM:(RX)

    BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>DIR C:\Windows\sppsvc.*  /S

     Volume in drive C is OS

     Volume Serial Number is 08BF-FFC9

     Directory of C:\Windows\Prefetch

    11/28/2012  09:47 PM            18,700 SPPSVC.EXE-B0F8131B.pf

    1 File(s)         18,700 bytes

     Directory of C:\Windows\System32

    11/20/2010  10:23 PM         3,524,608 sppsvc.exe

    1 File(s)      3,524,608 bytes

     Directory of C:\Windows\System32\en-US

    11/21/2010  02:06 AM            18,944 sppsvc.exe.mui

    1 File(s)         18,944 bytes

     Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp.resources_3

    1bf3856ad364e35_6.1.7600.16385_en-us_f8bce8b9508ba1f6

    11/21/2010  02:06 AM            18,944 sppsvc.exe.mui

    1 File(s)         18,944 bytes

     Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp_31bf3856ad3

    64e35_6.1.7601.17514_none_78875ce737927d27

    11/20/2010  10:23 PM         3,524,608 sppsvc.exe

    1 File(s)      3,524,608 bytes

    Total Files Listed:

    5 File(s)      7,105,804 bytes

    0 Dir(s)  670,878,490,624 bytes free

    C:\Windows\system32>

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  2. Anonymous
    2012-11-28T13:31:14+00:00

    Error 5 is access denied - which we already pretty much knew :(

    please run the following commands....

    ICACLS C:\Windows\system32\sppsvc.exe

    ICACLS C:\Windows\system32\en-US\sppsvc.exe.mui

    DIR C:\Windows\sppsvc.*  /S

    post the results

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  3. Anonymous
    2012-11-28T12:11:30+00:00

    Startup type was already set to Automatic(Delayed Start); when I started I got the message: Error 5; Access is denied; Windows could not start the Software Protection Service on local computer. 

    Ran the referenced commands with following result:

    RESULTS OF COMMANDS:

    Microsoft Windows [Version 6.1.7601]

    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>net start sppsvc

    The Software Protection service is starting.

    The Software Protection service could not be started.

    A system error has occurred.

    System error 5 has occurred.

    Access is denied.

    C:\Windows\system32>sc qc sppsvc

    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: sppsvc

            TYPE               : 10  WIN32_OWN_PROCESS

            START_TYPE         : 2   AUTO_START  (DELAYED)

            ERROR_CONTROL      : 1   NORMAL

            BINARY_PATH_NAME   : C:\Windows\system32\sppsvc.exe

            LOAD_ORDER_GROUP   :

            TAG                : 0

            DISPLAY_NAME       : Software Protection

            DEPENDENCIES       : RpcSs

            SERVICE_START_NAME : NT AUTHORITY\NetworkService

    C:\Windows\system32>sc queryex sppsvc

    SERVICE_NAME: sppsvc

            TYPE               : 10  WIN32_OWN_PROCESS

            STATE              : 1  STOPPED

            WIN32_EXIT_CODE    : 5  (0x5)

            SERVICE_EXIT_CODE  : 0  (0x0)

            CHECKPOINT         : 0x0

            WAIT_HINT          : 0x0

            PID                : 0

            FLAGS              :

    C:\Windows\system32>sc qprivs sppsvc

    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: sppsvc

            PRIVILEGES       : SeAuditPrivilege

    : SeChangeNotifyPrivilege

    : SeCreateGlobalPrivilege

    : SeImpersonatePrivilege

    C:\Windows\system32>sc qsidtype sppsvc

    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: sppsvc

    SERVICE_SID_TYPE:  UNRESTRICTED

    C:\Windows\system32>sc sdshow sppsvc

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLO

    CRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCW

    DWO;;;WD)

    C:\Windows\system32>

    New MGADiag Report

    Diagnostic Report (1.9.0027.0):


    Windows Validation Data-->

    Validation Code: 0x8004FE21

    Cached Online Validation Code: N/A, hr = 0xc0000022

    Windows Product Key: *****-*****-788W3-H689G-6P6GT

    Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=

    Windows Product ID: 00371-OEM-8992671-00008

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.048

    ID: {998A7F9F-2A4B-44ED-BA11-EC66B03D29E2}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.120830-0333

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{998A7F9F-2A4B-44ED-BA11-EC66B03D29E2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-2978311456-595975254-546380561</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>p7-1080t</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>7.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20110722000000.000000+000</Date></BIOS><HWID>5D4A3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->

    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.

    Error: 0x80070426

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x0001000000000000

    Event Time Stamp: 11:28:2012 03:48

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered Service: sppsvc

    HWID Data-->

    HWID Hash Current: LAAAAAEAAQABAAEAAAACAAAAAQABAAEAonagc8aHJOn6mtb2Yj1YpRQZLnM=

    OEM Activation 1.0 Data-->

    N/A

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  4. Anonymous
    2012-11-28T09:03:02+00:00

    As George says, please stay here.

    Your output from the commands is normal- so we'll have to look elsewhere for the cause.

    There is a problem with your Software Protection Service - something is preventing it from starting on demand the way it should.

    Please use the following in an attempt to isolate the cause.

    Click on Start

    in the Search box, type

    SERVICES.MSC

    and hit the Enter key - accept the UAC prompt if you get one.

    Look in the console for the Software Protection service, right-click on it and select Properties.

    make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.

    Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?

    Post back with your results, and a new MGADiag report.

    If it doesn't start, then please do the following...

    Please open an Elevated (Administrator) Command Prompt window and use the following commands....

    net start sppsvc

    sc qc sppsvc

    sc queryex sppsvc

    sc qprivs sppsvc

    sc qsidtype sppsvc

    sc sdshow sppsvc

    Copy and paste the output to your reply

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  5. Anonymous
    2012-11-28T03:06:50+00:00

    I will also post on MGA forum; did not realize that is what was suggested.

    no need now. Noel is the expert you need. it is best to stay here to avoid confusion.

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