Windows 7 build 7601 This copy of windows is not genuine.

Anonymous

Watermark on desktop: "Windows 7 build 7601 This copy of windows is not genuine." I have had Windows 7 running for 15 mo.; bought from HP. It is genuine. Tried to activate and ran slui.exe - no success. Ran MGADIAG with results as follows:

Diagnostic Report (1.9.0027.0):

Windows Validation Data-->

Validation Code: 0x8004FE21

Cached Online Validation Code: N/A, hr = 0xc0000022

Windows Product Key: *****-*****-788W3-H689G-6P6GT

Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=

Windows Product ID: 00371-OEM-8992671-00008

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7601.2.00010100.1.0.048

ID: {998A7F9F-2A4B-44ED-BA11-EC66B03D29E2}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Professional

Architecture: 0x00000009

Build lab: 7601.win7sp1_gdr.120830-0333

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{998A7F9F-2A4B-44ED-BA11-EC66B03D29E2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-2978311456-595975254-546380561</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>p7-1080t</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>7.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20110722000000.000000+000</Date></BIOS><HWID>5D4A3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.

Error: 0x80070426

Windows Activation Technologies-->

HrOffline: 0x8004FE21

HrOnline: N/A

HealthStatus: 0x0001000000000000

Event Time Stamp: 11:24:2012 08:59

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

Tampered Service: sppsvc

HWID Data-->

HWID Hash Current: LAAAAAEAAQABAAEAAAACAAAAAQABAAEAonagc8aHJOn6mtb2Yj1YpRQZLnM=

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20001

OEMID and OEMTableID Consistent: yes

BIOS Information:

ACPI Table Name OEMID Value OEMTableID Value

APIC HPQOEM SLIC-CPC

FACP HPQOEM SLIC-CPC

DBGP HPQOEM SLIC-CPC

HPET HPQOEM SLIC-CPC

MCFG HPQOEM SLIC-CPC

SSDT HPQOEM SLIC-CPC

SLIC HPQOEM SLIC-CPC

Any suggestions on above? Thanks.

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43 answers

Anonymous

2012-11-27T14:02:55+00:00
The most likely cause of your problem is Norton - disabling the SPLDR service which controls teh Software Protection Service.

Please run the following commands, and post the results.

REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S

REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S

REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC

REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC

They may show something

Here are some instructions to make life easier :)
1. To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2. To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3. To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
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Anonymous

2012-11-27T23:48:18+00:00

I ran the following commands with results shown below :

REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S

REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC

REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC

RESULTS:

Microsoft Windows [Version 6.1.7601]

Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr

DisplayName    REG_SZ    Security Processor Loader Driver

ErrorControl    REG_DWORD    0x3

Start    REG_DWORD    0x0

Type    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr\Enum

0    REG_SZ    Root\LEGACY_SPLDR\0000

Count    REG_DWORD    0x1

NextInstance    REG_DWORD    0x1

C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPL

DR /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR

NextInstance    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000

Service    REG_SZ    spldr

Legacy    REG_DWORD    0x1

ConfigFlags    REG_DWORD    0x400

Class    REG_SZ    LegacyDriver

ClassGUID    REG_SZ    {8ECC055D-047F-11D1-A537-0000F8753ED1}

DeviceDesc    REG_SZ    Security Processor Loader Driver

Capabilities    REG_DWORD    0x0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000\Control

ActiveService    REG_SZ    spldr

C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLS

VC

ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPP

SVC

ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>

C:\Windows\system32>

END OF RESULTS

I will also post on MGA forum; did not realize that is what was suggested.
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Anonymous

2012-11-27T13:33:15+00:00

Validation Code: 0x8004FE21Cached Online Validation Code: N/A, hr = 0xc0000022

Licensing Data-->On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.Error: 0x80070426

Tampered Service: sppsvc

I suggest you follow Jose's advice and post on the WGA forum. Your issue is more complex than most of can handle. make sure you mention Norton.

http://social.microsoft.com/Forums/en-US/genuinewindows7/threads
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Anonymous

2012-11-27T03:25:16+00:00

I pasted the MGADIAG in my original post. Do you want me to do it again? I am using Windows 7 Professional 64 bit. I have Norton 360 which does a registry check. The only thing I can think of that I did recently that was major was numerous Windows updates.
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Anonymous

2012-11-27T02:46:12+00:00
Mike,

Please follow this simple troubleshooting procedure, courtesy of Noel D Paton MCC

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGA Diag tool (use the 32-bit Internet Exporer)

(download and save to desktop - <<http://go.microsoft.com/fwlink/?linkid=52012>> )

Once saved, run the tool.

Click on the Continue button, which will produce the report.

To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
<<http://social.microsoft.com/Forums/en-US/genuinewindows7/threads>>

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!

<<http://www.microsoft.com/en-us/howtotell/Hardware.aspx>>

A KB has ben created for the Test mode Windows 7 build 7600 error code that appears if an application whose drivers are not digitally signed by Microsoft is installed and still in the test mode. The KB includes an automated Microsoft Fix it 50756 that corrects the issue.

Look at the following KB: <http://support.microsoft.com/kb/2509241>

Suggest you download and save the Fix it.

Then close all open programs and browsers prior to running MS Fix it 50756.msi.

Have you by chance run one of the so called registry cleaners?

UTC/GMT is 02:45 on Tuesday, November 27, 2012
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