Windows 8 Login Screen - Mouse/Keyboard Stop Working

Anonymous
2012-10-31T18:09:52+00:00

I was on my computer when I got a BSOD on Windows 8 -- It restarted and when it's booting my keyboard lights up, and my mouse. Once I get to the welcome screen both turn off and stop working. I've enabled USB Legacy support in the BIOS and I've also tried every one of my USB ports. I do not have a PS2 port so that is not an option. I've tried doing Shift + F8 during boot to get to the recovery console and no luck there either. This is really frustrating.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

70 answers

Sort by: Newest
  1. Anonymous
    2013-01-10T11:30:55+00:00

    For all of you out there, here is what works for me, after looking on the net for hours I was searching for the blackscreen fix and here it is:

    • kill your computer

    if you have any kind of switch on the sockets, where you have plugged it in, just turn it off.

    I know, that this is not a "good" fix, but for me and a friend of mine, it worked.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2012-12-28T12:26:05+00:00

    I'm having the same problem here, i'm doing system restore everytime i shutdown my pc, otherwise keyboard and mouse not working.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2012-12-24T14:59:53+00:00

    I also experience this problem after weeks of using Windows 8.   I disabled 'USB Legacy Support' in the BIOS and everything works fine.  Thanks for solution Eric.   [ I will also see with time... ]

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2012-12-19T10:34:20+00:00

    As suggested in the forum below, I have set the USB Legcy mode to "Disabled" and it seems to have fixed my problem. At least after 5 reboots no problem. Let see with time.

    http://social.technet.microsoft.com/Forums/en-US/w8itprohardware/thread/991e94d9-359f-4f81-960b-7c4e8c9e768f

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2012-12-17T11:17:53+00:00

    Tried without any success. But now only the first controller is in error and need disabling/re-enabling...

    Was this answer helpful?

    0 comments No comments