SD memory Card Reader is not working on Windows 8

Anonymous
2012-11-06T10:51:12+00:00

* Original Title: Windows 8 SD memory Card Reader Driver

I installed Windows 8 on a new Samsung Laptop (NP350V5C-A02UK) and the SD card reader is not working. Called Samsung who advised no driver for Windows 8 available yet. Also was told that Microsoft would have a generic driver that could solve this problem, but when I called support I was told no such thing is available. Has anyon eelse experienced this issue, and if so how did you resolve it? Thanks

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2012-11-07T01:00:47+00:00

Hi Jakub Socha,

Thank you for the post. I am sorry to hear that the SD memory Card Reader is not working on Windows 8.

I can imagine the inconvenience you have experienced. I will definitely help you with this.

1.      What exactly happens while you try to connect the device?

2.      Are you getting any error code or error message? If yes, what is the complete error message?

Let’s follow the methods provided below and check if it helps.

Method 1: Run the Hardware troubleshooter and check.

Follow the steps to run the troubleshooter:

a. Press Windows key + C on your keyboard to show the Charms bar.

b. Type Troubleshooting and click Troubleshooting under Settings.

c. Now type Hardware Troubleshooter in the search option.

d. Click on Hardware troubleshooter to run the troubleshooter.

Method 2: Install latest drivers for the USB device and check.

Download the Windows 7 drivers from the Manufacturer’s website and install them in compatibility mode.

a.       Right click on the driver setup file and select “Properties”.

b.      Select “Compatibility” Tab.

c.       Make a check mark next to Run this program in “Compatibility mode” and select previous version of Windows supported by the software, from the drop down list.

d.      Then click on “Apply” and “Ok” option.

e.       Then install the driver.

f.       Then restart your computer and check how it works.

Method 3: Install optional updates and check.

a. At the Start screen, type Windows Update.

b. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.

c. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Hope it helps. If you have any other questions, please do not hesitate to let us know. We will be glad to help you further.

Thank you.

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  1. Anonymous
    2013-08-13T11:23:04+00:00

    Hi Mohammed,

    I would appreciate it if you could elaborate your issue to assist you better.

    Suggestions for asking a question on help Forums

    http://support.microsoft.com/kb/555375

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  2. Anonymous
    2013-08-28T20:22:21+00:00

    My SD card won't show up in the my computers tab anymore, it used to work fine about a week ago. My computer says that I can safely remove my SD card but nothing shows in the 'open devices and printers' tab.

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  3. Anonymous
    2013-09-09T00:48:47+00:00

    my computer started over and the sd memory card readers doesn't work i would like to know how to get it working again

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  4. Anonymous
    2013-09-10T13:05:46+00:00

    Hi Anita,

    1.      Which version of Windows is installed on the computer?

    2.      What happens when you connect the SD card reader?

    3.      Do you get any prompt or error message?

    4.      Have you checked the issue in different USB ports?

    5.      Were there any recent changes made on the computer prior to the issue?

    Which Windows operating system am I running?

    This thread is too old. To avoid confusion, you may create a new thread of your own with the specific issue.

    http://answers.microsoft.com/en-us

    Please get back to us with the above information in order to assist you accordingly.

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