SD memory Card Reader is not working on Windows 8

Anonymous
2012-11-06T10:51:12+00:00

* Original Title: Windows 8 SD memory Card Reader Driver

I installed Windows 8 on a new Samsung Laptop (NP350V5C-A02UK) and the SD card reader is not working. Called Samsung who advised no driver for Windows 8 available yet. Also was told that Microsoft would have a generic driver that could solve this problem, but when I called support I was told no such thing is available. Has anyon eelse experienced this issue, and if so how did you resolve it? Thanks

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2012-11-07T01:00:47+00:00

Hi Jakub Socha,

Thank you for the post. I am sorry to hear that the SD memory Card Reader is not working on Windows 8.

I can imagine the inconvenience you have experienced. I will definitely help you with this.

1.      What exactly happens while you try to connect the device?

2.      Are you getting any error code or error message? If yes, what is the complete error message?

Let’s follow the methods provided below and check if it helps.

Method 1: Run the Hardware troubleshooter and check.

Follow the steps to run the troubleshooter:

a. Press Windows key + C on your keyboard to show the Charms bar.

b. Type Troubleshooting and click Troubleshooting under Settings.

c. Now type Hardware Troubleshooter in the search option.

d. Click on Hardware troubleshooter to run the troubleshooter.

Method 2: Install latest drivers for the USB device and check.

Download the Windows 7 drivers from the Manufacturer’s website and install them in compatibility mode.

a.       Right click on the driver setup file and select “Properties”.

b.      Select “Compatibility” Tab.

c.       Make a check mark next to Run this program in “Compatibility mode” and select previous version of Windows supported by the software, from the drop down list.

d.      Then click on “Apply” and “Ok” option.

e.       Then install the driver.

f.       Then restart your computer and check how it works.

Method 3: Install optional updates and check.

a. At the Start screen, type Windows Update.

b. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.

c. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Hope it helps. If you have any other questions, please do not hesitate to let us know. We will be glad to help you further.

Thank you.

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  1. Anonymous
    2014-10-20T12:40:23+00:00

    i had downloaded the driver from the hp website and instated  it successfully and it still not working

    when i put the SD memory card reader in my laptop nothing happen at all no err messages or anything

    , it was working on windows 7 before and now not working .

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  2. Anonymous
    2014-10-27T02:39:38+00:00

    I too have two card readers neither of which work in Windows 8.1  I went to the local Microsoft store and they too could not get either to work in Windows 8.1.  I tried them in the Surface and their laptops with no success.  The device can be seen if you select "Show hidden devices" but the readers can not read any memory card.  I was told that keep checking Windows updates to see if a fix has been done.  Has anyone been able to circumvent this problem? 

    Thank you,

    Bill Ross

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  3. Anonymous
    2014-11-02T11:57:40+00:00

    I have a diffrent problem on Win 8.1 Pro, the SD card reader is detecting the card first time I insert it. Then I am ejecting the card from the menu and removing the card from the slot, when I want to reinsert it or put another card into the reader, Windows 8 do not sees it. I have to restart my computer to have one insert/browse the card combo and then to insert another card after removing I have to reboot again. I went from Vista to 8.0 and Vista did not have an issue with the slot. I reinstalled the driver for the slot but it did not solve the issue

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  4. Anonymous
    2014-11-03T12:48:58+00:00

    Hello Nan,

    Thank you for the reply.

    Did you try using suggestions in my response on August 7, 2014?

    Please use those suggestions and reply with results.

    Note: Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

    http://support.microsoft.com/kb/322756

    We will be glad to assist you further.

    Thank you

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