SD memory Card Reader is not working on Windows 8

Anonymous
2012-11-06T10:51:12+00:00

* Original Title: Windows 8 SD memory Card Reader Driver

I installed Windows 8 on a new Samsung Laptop (NP350V5C-A02UK) and the SD card reader is not working. Called Samsung who advised no driver for Windows 8 available yet. Also was told that Microsoft would have a generic driver that could solve this problem, but when I called support I was told no such thing is available. Has anyon eelse experienced this issue, and if so how did you resolve it? Thanks

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2012-11-07T01:00:47+00:00

Hi Jakub Socha,

Thank you for the post. I am sorry to hear that the SD memory Card Reader is not working on Windows 8.

I can imagine the inconvenience you have experienced. I will definitely help you with this.

1.      What exactly happens while you try to connect the device?

2.      Are you getting any error code or error message? If yes, what is the complete error message?


Let’s follow the methods provided below and check if it helps.

Method 1: Run the Hardware troubleshooter and check.

Follow the steps to run the troubleshooter:

a. Press Windows key + C on your keyboard to show the Charms bar.

b. Type Troubleshooting and click Troubleshooting under Settings.

c. Now type Hardware Troubleshooter in the search option.

d. Click on Hardware troubleshooter to run the troubleshooter.


Method 2: Install latest drivers for the USB device and check.

Download the Windows 7 drivers from the Manufacturer’s website and install them in compatibility mode.

a.       Right click on the driver setup file and select “Properties”.

b.      Select “Compatibility” Tab.

c.       Make a check mark next to Run this program in “Compatibility mode” and select previous version of Windows supported by the software, from the drop down list.

d.      Then click on “Apply” and “Ok” option.

e.       Then install the driver.

f.       Then restart your computer and check how it works.

Method 3: Install optional updates and check.

a. At the Start screen, type Windows Update.

b. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.

c. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Hope it helps. If you have any other questions, please do not hesitate to let us know. We will be glad to help you further.

Thank you.

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  1. Anonymous
    2014-07-19T20:25:00+00:00

    I have the exact same thing with SD micro SD and trying to download Sony memory stick older pictures!

    It is getting on my last nerve! These new computers and Win 8 stink!

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  2. Anonymous
    2014-07-16T09:04:11+00:00

    Hi,

    Thank you for taking time to share your experiences on how you fixed the issue.

    Please feel free to reply, in case you face any other issues with Windows in future.

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  3. Anonymous
    2014-07-16T07:15:24+00:00

    hello,, i am new here,, but i found something helpful and its solved my problem without any requirement or software update,, your card reader isn't working right,,

    just follow this instructions..

    1- open your file manager and go to your computer icon or my computer. (depends on your computer)

    2- right click on this pc and go to manage

    3- now you'll see a window named computer management, on that box go to storage, then click on disk management.

    4- you will see your card reader here if not then dont worry just right click on disk management and click rescan you will see your card reader,, just click on your card reader and format it,,  and make sure to give a title local disk E or G whatever you like,

    its works for me,, thats why m sharing with you,, and sorry for my broken english,,

    thank you

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  4. Anonymous
    2014-07-14T05:04:20+00:00

    You are welcome and I am glad it helped.

    Feel free to post your query if you have any other queries with Windows in the future.

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