SD memory Card Reader is not working on Windows 8

Anonymous
2012-11-06T10:51:12+00:00

* Original Title: Windows 8 SD memory Card Reader Driver

I installed Windows 8 on a new Samsung Laptop (NP350V5C-A02UK) and the SD card reader is not working. Called Samsung who advised no driver for Windows 8 available yet. Also was told that Microsoft would have a generic driver that could solve this problem, but when I called support I was told no such thing is available. Has anyon eelse experienced this issue, and if so how did you resolve it? Thanks

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2012-11-07T01:00:47+00:00

Hi Jakub Socha,

Thank you for the post. I am sorry to hear that the SD memory Card Reader is not working on Windows 8.

I can imagine the inconvenience you have experienced. I will definitely help you with this.

1.      What exactly happens while you try to connect the device?

2.      Are you getting any error code or error message? If yes, what is the complete error message?

Let’s follow the methods provided below and check if it helps.

Method 1: Run the Hardware troubleshooter and check.

Follow the steps to run the troubleshooter:

a. Press Windows key + C on your keyboard to show the Charms bar.

b. Type Troubleshooting and click Troubleshooting under Settings.

c. Now type Hardware Troubleshooter in the search option.

d. Click on Hardware troubleshooter to run the troubleshooter.

Method 2: Install latest drivers for the USB device and check.

Download the Windows 7 drivers from the Manufacturer’s website and install them in compatibility mode.

a.       Right click on the driver setup file and select “Properties”.

b.      Select “Compatibility” Tab.

c.       Make a check mark next to Run this program in “Compatibility mode” and select previous version of Windows supported by the software, from the drop down list.

d.      Then click on “Apply” and “Ok” option.

e.       Then install the driver.

f.       Then restart your computer and check how it works.

Method 3: Install optional updates and check.

a. At the Start screen, type Windows Update.

b. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.

c. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Hope it helps. If you have any other questions, please do not hesitate to let us know. We will be glad to help you further.

Thank you.

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  1. Anonymous
    2014-12-16T18:29:53+00:00

    its work i have know thats problems for your answer and resolved

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  2. Anonymous
    2014-12-03T13:47:18+00:00

    Hello Labman,

    Thank you for your response.

    I appreciate your efforts towards resolving the issue.

    I would suggest you to try using steps provided in this article and check the issue.

    Refer:

    http://support2.microsoft.com/kb/943104

    Note: Please refer sub-section "Manually fix corrupted registry entries" in section "Device configuration issues".

    Important:

    Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

    http://support2.microsoft.com/kb/322756

    I hope this information helps.

    Thank you

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  3. Anonymous
    2014-12-03T13:01:11+00:00

    Ratandeep,

    Thank you for the info.  I looked at your response.  I am unfortunately running Windows 8.1 so the Hotfix would not work on my machine.  

    I tried the RegEdit fix by adding the DisableOnSoftRemovekey and setting it to 0.   Immediately upon restarting my machine,  the SD card did detect properly.   I removed it and re-inserted it a couple times and it worked.   But after that it is back to not working.     I have found a work-around where if I go to a File Explorer and simply type E:\ it then recognizes the drive  (that's the Drive letter assigned to it).  

    But really, this is frustrating.   Are there any other work arounds or hot fixes due out for Windows 8.1?

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  4. Anonymous
    2014-11-26T10:02:23+00:00

    Hello Labman,

    Thank you for the update.

    Did you try using suggestions in my response on August 7, 2014?

    Please use those suggestions and reply with results.

    Note: Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

    http://support2.microsoft.com/kb/322756

    We will be glad to assist you further.

    Thank you

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