SD memory Card Reader is not working on Windows 8

Hi Jakub Socha,

Thank you for the post. I am sorry to hear that the SD memory Card Reader is not working on Windows 8.

I can imagine the inconvenience you have experienced. I will definitely help you with this.

1.      What exactly happens while you try to connect the device?

2.      Are you getting any error code or error message? If yes, what is the complete error message?

Let’s follow the methods provided below and check if it helps.

Method 1: Run the Hardware troubleshooter and check.

Follow the steps to run the troubleshooter:

a. Press Windows key + C on your keyboard to show the Charms bar.

b. Type Troubleshooting and click Troubleshooting under Settings.

c. Now type Hardware Troubleshooter in the search option.

d. Click on Hardware troubleshooter to run the troubleshooter.

Method 2: Install latest drivers for the USB device and check.

Download the Windows 7 drivers from the Manufacturer’s website and install them in compatibility mode.

a.       Right click on the driver setup file and select “Properties”.

b.      Select “Compatibility” Tab.

c.       Make a check mark next to Run this program in “Compatibility mode” and select previous version of Windows supported by the software, from the drop down list.

d.      Then click on “Apply” and “Ok” option.

e.       Then install the driver.

f.       Then restart your computer and check how it works.

Method 3: Install optional updates and check.

a. At the Start screen, type Windows Update.

b. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.

c. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Hope it helps. If you have any other questions, please do not hesitate to let us know. We will be glad to help you further.

Thank you.

http://www.dell.com/support/drivers/ie/en/19/DriverDetails?driverId=CY8D1

is a link for a chipset driver ive not tried yet but it is for my alienware m11xr2

after win 8.1 update camera and sd reader are busted

The problem I am having of losing my SD card reader is most probably caused by the latest Microsoft update that corrected the problem of my computer not going to sleep automatically that started with the 8.1 update in 2013.

I can get my machine to recognize a SD card per some of the solutions listed above that I tried earlier, but as soon as my machine goes into a sleep mode and brought out of the sleep mode the SD reader will not work.  I have tried this six times and every time I put my computer into sleep mode and bring it out, the reader doesn't work. I then use the solution that  "Smytheagain" on March 9, 2013 suggested to get my reader to recognize the SD card again.

I hope Microsoft can come up with a fix or update to solve this problem.

The solution listed by "Smytheagain" on March 9, 2013 worked for approx. 2-3 hrs. than back to not recognizing the SD card.  This problem only started within the last few weeks. The SD card reader worked on 3-23-14, the last time I used it until yesterday.  Possibly after a recent Microsoft automatic update.  I updated with 8.1 as soon as it came out and did not experience this problem until now.

The only problem I had with 8.1 was the computer stopped going to sleep automatically.  Since this recent auto. update the computer goes to sleep, (most of the time), automatically but now another problem.  Are they related?

Microsoft! - HELP

An update on performing "solution #3".  It worked for two hours then back to not recognizing the SD card.  I have tried the solution listed by "Smytheagain" on March 9, 2013.  That is working but who knows for how long.  Will post update if that solution fails.