SD memory Card Reader is not working on Windows 8

Anonymous
2012-11-06T10:51:12+00:00

* Original Title: Windows 8 SD memory Card Reader Driver

I installed Windows 8 on a new Samsung Laptop (NP350V5C-A02UK) and the SD card reader is not working. Called Samsung who advised no driver for Windows 8 available yet. Also was told that Microsoft would have a generic driver that could solve this problem, but when I called support I was told no such thing is available. Has anyon eelse experienced this issue, and if so how did you resolve it? Thanks

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2012-11-07T01:00:47+00:00

Hi Jakub Socha,

Thank you for the post. I am sorry to hear that the SD memory Card Reader is not working on Windows 8.

I can imagine the inconvenience you have experienced. I will definitely help you with this.

1.      What exactly happens while you try to connect the device?

2.      Are you getting any error code or error message? If yes, what is the complete error message?

Let’s follow the methods provided below and check if it helps.

Method 1: Run the Hardware troubleshooter and check.

Follow the steps to run the troubleshooter:

a. Press Windows key + C on your keyboard to show the Charms bar.

b. Type Troubleshooting and click Troubleshooting under Settings.

c. Now type Hardware Troubleshooter in the search option.

d. Click on Hardware troubleshooter to run the troubleshooter.

Method 2: Install latest drivers for the USB device and check.

Download the Windows 7 drivers from the Manufacturer’s website and install them in compatibility mode.

a.       Right click on the driver setup file and select “Properties”.

b.      Select “Compatibility” Tab.

c.       Make a check mark next to Run this program in “Compatibility mode” and select previous version of Windows supported by the software, from the drop down list.

d.      Then click on “Apply” and “Ok” option.

e.       Then install the driver.

f.       Then restart your computer and check how it works.

Method 3: Install optional updates and check.

a. At the Start screen, type Windows Update.

b. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.

c. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Hope it helps. If you have any other questions, please do not hesitate to let us know. We will be glad to help you further.

Thank you.

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  1. Anonymous
    2014-03-11T02:53:37+00:00

    I had this same problem and it took me over a week to solve the problem. For reference, my laptop is a Toshiba Satellite L305-S5947. I bought it in 2009 and just recently upgraded it to Windows 8.

    #1)  Make sure that your SD card is not in the locked position. (Google to check this).

    #2) Download the card reader driver from Toshiba Support. Type in your laptop model. I downloaded Realtek USB card reader. Looks like this:

    I downloaded it and still no recognition when I put my SD card in the slot. I left it alone for a week.

    #3) [MY SOLUTION]: If you've done a Windows 8 or 8.1 upgrade, your computer may not be allowing smart cards to be read. Go to Control Panel > Administrative Tools > Services

    Scroll down to Smart Card and make sure that it is not disabled. If it is, change startup type to "Automatic" and click apply. I then went back to Smart Card and pressed the "Start" option.

    (I found this clue here: http://www.bleepingcomputer.com/forums/t/441781/sd-card-reader-gone/).

    Voila, my computer recognized the SD card. For me, it was neither a hardware or driver problem. It was a disabled feature.

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  2. Anonymous
    2014-01-21T16:10:14+00:00

    1.      Yes I have checked different USB ports.

    1.      Attached image.

    3.      Attached image.

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  3. Anonymous
    2014-01-21T15:25:16+00:00

    Hi Ali,

    1.      Have you checked connecting the device to different USB ports?

    2.      What happens when you connect the device?

    3.      What is the error message?

    Please get back to us with the above information to assist you in a better way.

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  4. Anonymous
    2014-01-16T10:44:17+00:00

    Windows 8 not recognized many USB devices such as Pioneer card reader or my Samsung Galaxy GiO in recovery mod while I don't have any problem in Windows 7 Ultimate.

    I use Windows 8.1 Enterprise Edition (64-bit)

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