how to delete duplicate contacts in Windows live mail

Anonymous
2012-10-03T10:14:45+00:00

I have upgraded from Outlook express (in Win xp) to Windows live mail (in win 7 professional), while importing contact , i have done it 2 times, now i want to delete duplicate contacts in one shot. Not step by step , becoz i have 4000 contacts. I can eaisly do it by deleting all and then importing once again. but it has MSN contacts also, it says while deleting MSN contacts will delete. So I am worried, becoz first I need to take backup of MSN contacts. So I am looking for a simple process

Rajiv

(removed PII)

(removed PII)

Windows for home | Other | Email and communications

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  1. Anonymous
    2013-11-20T22:50:56+00:00

    Hi Rajiv,

     

    Please try these 2 options in Deleting/Clearing duplicate contacts:

     

    1. Open your Live Mail.
    2. Click Contacts on the lower left corner of your page.
    3. Click Clean up contacts on the Home Tab before your name, this will lead you to connect on your web page account.
    4. Click Save.

     

    Or

     

    1. Sign in to People
    2. Click Manage.
    3. Click Clean up contacts.
    4. Click Save and continue button.

     

    Hope these helps.

     

    Thanks!

    THIS DOESN'T WORK ...SENT YOU TO BLAND MICROSOFT PAGE

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  2. Anonymous
    2013-11-22T02:16:43+00:00

    Hi JamesIvers,

    Welcome to Microsoft Community and we are glad to assist you.

    The issue description seems a bit unclear and I would like to have a better understanding before we start working on it.

    First, I would like to verify if you're also having the same issue as the other on this thread. In will also help if you can provide us a brief description of your concern and the exact error message that you encounter prior to your issue.

    In the meantime, I recommend that you reproduce the issue via web and check if you will be able to delete those contacts. If you were able to delete these contacts on your people page, I suggest that you remove and reconfigure your account in Live Mail to refresh your contact list.

    Hope this helps. Let us know if you need further assistance.

    Thank you,

    Cherry

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  3. Anonymous
    2013-11-30T13:37:31+00:00

    Hello,

    I want to retract my vote, this entry did not help.

    In Windows Live Mail on the Contacts home page, there is an icon that says "Clean Up Contacts"

    It takes me to a page that says this:

    We can't find that page

    The page no longer exists, is private, or might have moved. Make sure the web address is correct or try using a different link.

    I created a Live account just to save the hassle of manually deleting all the duplicate contacts.  I would have been done by now if I had just started doing them manually.

    Microsoft has the uncanny knack of irritating its customers to an astonishing degree.  Why build something into a program and then not check that it functions.  It amazes me that this company stays in business.

    Charles

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  4. Anonymous
    2013-12-06T07:24:24+00:00

    Hello CharlesRufino,

    Thank you for posting and I'm sorry for the late response.

    I understand that you can't use the "Clean Up Contacts" on your Windows Live Mail.

    For us to make sure that this is not a Windows Live Mail issue, please do the steps below:

    1. Log in to http://people.live.com.
    2. Click Manage.
    3. Choose Clean up contacts.
    4. Select the contacts that you want to clean up.
    5. Click Clean up.

    If the issue persists, please post back.

    Regards.

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  5. Anonymous
    2013-12-08T18:00:56+00:00

    I am having the same problem as everyone else. The link to people.live.mail seems to be for Outlook users, not live.mail. 

    In live.mail,on clicking on clean up contacts, the message is

    The requested URL "**https://profile.live.com/cid-4834ffd6e1f68ecd/contacts/matches**" cannot be found or is not available. Please check the spelling or try again later.

    I am using Windows 8.1 in a new laptop.

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