"COM Surrogate has stopped working"

Anonymous
2012-03-15T17:00:12+00:00

I just got a new computer with Windows 7 on it.  Whenever I go to print from the internet, the message "COM Surrogate has stopped working" comes up.  It only happens when I try to print.  Any help on this?

This message only comes up when I am trying to print from the internet.  I can print from all my other programs.  I have not seen this message anywhere else yet.  Also, I noticed that all the answers I could find refer to Vista....I am Windows 7.  Thank you

Windows for home | Previous Windows versions | Windows update

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Anonymous
2012-03-16T09:06:42+00:00

Hi,

1)   Have you made any recent changes prior to this issue?

2)   What kind of browser are you using (Internet Explorer, Firefox, chrome etc…)?

3)   What is the make and model of the printer?

Follow the below mentioned steps which may help you in fixing the issue.

a)    Click Start

b)   Right click on Computer, and select Properties.

c)    Click on Advanced System Settings, click the Advanced Tab

d)   In the Performance section, click Settings

e)    Select the "Data Execution Protection" tab, and then click the 'Turn on DEP for all programs and services except those I select' option.

**f)**Click the Add button, and then browse to C:\Windows\System32\dllhost.exe

g)   Click open, click OK on the warning message.

**h)**Click Apply/OK.

Check if the issue still persists.

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Anonymous
2012-03-24T17:09:19+00:00

Hi,

I was able to resolve the issue by rolling back to the previous Intel display driver. Not an optimal solution, but it resolves the annoying "COM Surrogate" error until Intel can fix the bug in their driver. Hope this helps.

-Steve

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  1. Anonymous
    2015-08-07T20:53:07+00:00

    When I try to add "dllhost.exe" it states that "you cannot set DEP attributes on 64-bit executables." My issue occurs mostly on windows explorer and Windows photo viewer. I have Windows 8.1 why is this not working?

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  2. Anonymous
    2015-07-05T23:10:35+00:00

    try DDU (Display Driver Uninstaller) and then re-install your vga drivers again

    this always fixes many issues for me

    http://www.wagnardmobile.com/DDU/ddudownload.htm

    however the solution for me personally was uninstalling Acronis True Image Home software.

    otherwise Adobe may have to help you :)

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  3. Anonymous
    2015-07-05T07:07:40+00:00

    Hi 

    I think you may be barking up the wrong tree, - I run Windows 8 with the latest Nvidia GTX 760M updated drivers and I still get this annoying message every time I try to send an Adobe Acrobat Professional file ( I subscribe to Adobe Cloud as a Professional user)... so now what????

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